Hardware World

Write a Review800-385-8320

Have shopped online with them for years. Always great customer service, great prices My go-to for hard to find items.

This is not correct for Hardware World LLC. The address is wrong, the phone is wrong and they are a A+ rated business with the BBB, a 5 star rated business with Google and a 4.9 star rated seller with Amazon. I have been a customer for years .. they are awesome, great service, low prices. These cowards that leave low rating with no name or comment are scum. They just are haters for the fun of it and dont care what damage they do to a business they never have dealt with. I wish Yelp would change their policy to keep useless ratings like that out of here. It doesn't matter what business, a one star with no comment as to why does not help a consumer make a decision about a company. It is just childish and stupid to leave that kind of rating. And NO I do not work for Hardware World. I just shop there from time to time and do not like unfair ratings for ANY BUSINESS.

Web site would not work. No one answered the phone numbers listed (800 and 425 area codes). Not sure this is a legitimate business!! BEWARE.

Stay away. This is perhaps the worst customer service experience imaginable. After returning my purchase in new condition, they would not honor a refund as the box was not in original condition. The box! I did have to open the product to see that it wasn't the right fit for me. I did have to ship it. Now no refund since the box was damaged! Be careful folks you better order perfectly and hope you get what you need as there is no easy refund here. As it stands now, they have my money and my product and I have 2 shipping charges to show for the experience. Oh ya - there solution - donate the product to habitat for humanity. As if a charitable donation makes their lack of service acceptable. I'll decide when and where to donate to charity thank you.