Redmond-Fall City Animal Hospital

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I have been taking my cat to the Redmond-Fall City Animal Hospital since she entered my life two years ago. I am impressed by the friendliness, professionalism, competence and kindness of all of the staff. Whether it's routine nail clipping, vaccinations, other preventive care or treatment of a medical problem, I know that my cat will receive the very best veterinary care from Dr. Erin Maillet and the staff at the hospital. The ease of getting an appointment, the ability to access my cat's medical records online and the affordable prices make this my first choice for a full-service veterinary hospital in Western Washington.

We have been taking our cats to Redmond-Fall City Animal Hospital for 6 years. I originally switched our cats (four at the time, now six) to RFCAH from a vet in Issaquah because I was unhappy with their care, even though we were getting a "multi-cat discount." After carefully researching the gold-standard for veterinary care, I chose RFCAH. As a 35-year health care professional, I was impressed with their national accreditation, and I purposefully chose Dr. Erin Maillet. Dr. Maillet is knowledgeable, trustworthy, professional, and compassionate. I completely trust her judgment. She never rushes through our visits, even though I ask a lot of questions. She has an excellent bedside manner. Our senior cat, Tiger, won't like it that I'm posting this, but I think he has a crush on Dr. Maillet. Over the years, our cats - ages 2 through 16 - have faced various challenges. Dr. Maillet has provided expert care throughout.

I started taking my two yellow Lab to RFCAH about a year and a half ago and I have been so amazed with their level of service. I have sense moved to Bothell Mill Creek area ( about 45 minutes away) but still continue to take out dogs to RFCAH due to their amazing service I am willing to make the commute without thinking twice! Our older dog is 14 and had recently started to go down hill rather fast and the care that they took of him just reaffirmed why I am so willing to make the drive. In the months prior to Rex passing the staff there made every effort to make Rex as comfortable as possible and truly extended his life by almost a year. I can just not say enough great things about the lever of care and professionalism they provide!

I have nothing but great things to say about Dr. Cox and his practice. I have taken my dog there a few times and always leave feeling good about our visit. He is very knowledgeable and the staff took great care of my dog Tucker.

I've just had the WORST experience at Redmond Fall City Animal Hospital. I will NEVER be back there. No compassion, no caring, no explanations. If you care about how you and your animal will be treated, please go elsewhere. My 6 month old kitten had complications from a surgery and I was treated like I was bothering them. Rude on the phone, rude in person.... *sigh* Post Op 1 day - He is bleeding and has lost a fair amount of blood for a kitten. I took him into the clinic immediately. Once I got there, 5 receptionists and vet techs were starring at me like I was crazy. Then, RACHEL (a mean and heartless tech) stands up and says, "I'll deal with this" and walks over to take my kitten! WHAT? Deal with this???? He had bled all over my dining room! How about some compassion? How about treating me like I was doing the right thing by bringing him back in? Instead, Rachel made me feel like an idiot. This is not the first time I have dealt with her, but it will be the last. Finally, afte