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Reviews

S
sctaylor

05/28/2013

Provided by YP.com

Bait and switch. Got quoted on a 2013 Fiesta with a $3,000 rebate. It was much lower than my local dealership, so I double checked and was assured it was the correct price. I called and specifically talked to the agent quoting, telling her than it was a fairly substantial drive for me and I wanted to be double sure. Again, I was told it was absolutely the correct price and to just talk to Wilson when I got there. Well, when I got there Wilson was always busy, so I got a salesman. After a quick test drive, despite having told him the price I was expecting within the first 5mins, I was told it was a mistake and that the best they could do was adding multiple maintenance agreements onto the price as well as financing the car through them being required. The two maintenance agreements that had to be added were exactly the cost of the $3,000 that rebate I was told I should receive. Despite the fact that I had a detailed email on the car price, and a detailed "out the door" price, neither of those were honored and I received nothing other than, "The price was a mistake."

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 650-361-9010

Brands
acura, audi, bmw, buick, cadillac, chevrolet, chrysler, dodge, gmc, honda, hyundai, jeep, kia, lexus, mazda, nissan, pontiac, ram, subaru, toyota, volkswagen, volvo
Neighborhood
Staumbaugh-Heller
AKA

Ford Motor Company

Category
New Car Dealers
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