Michael's PC Express

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$140 PER HOUR(house calls, then $125 hrThe highest rates in nyc, that any shop i called quote me on the phoneILLEGAL MARKETING TACTICS: "WE FIX IT OR ITS FREE"(Its aginst NYC Dept of consumer affairs laws and regulations and use thisadvertising tactic)THEY CHARGE !140 FOR THE FIRST HOUR THEN $125 PER HOUR THE MOSTEXPENSIVE COMPUTER SHOP IN NEW YORK CITY!!!IN THEIR SHOP $99 PER HOUR!I asked if they did not fix my laptop at the end of the $140 hour would they chargeme?Their answer: "well you have to let us fix it or we charge you!"I asked what if the mother board is bad and cost $400 or $500 to replaceand I do not want to spend that much on an old machine, will you chargeme for the $140 hour?His answer: Yes, otherwise bring it to queens and well charge you $55 togive you an estimate?So much for the fix or free! $55 just for an estimateIn my opinion "if we cannot fix your computer its free" is just a scamBecause they can always fix it even it cost you $10,000 dollars at their rates.I would avoid this place.

Michael's people are amazing: Polite , knowledgeable, honest ,reasonable and quick our family has used them for over 8 years and we would not think of using anyone else , D Querini

Had a great experience with this company . . . I chose it solely on Google reviews but received exceptionally prompt service at a reasonable price. The phone was answered; the technician showed up when promised. They also called to follow-up and make sure that everything was working properly after the visit and encouraged me to call if I encountered any problems afterward. I highly recommend.

PcMac Express did an amazing job fixing my computer which almost stopped working because it had so many viruses on it. The staff is just great - they got rid of all my viruses and now everything is running so much smoother and faster - I can 100% recommend Michael and his crew to all my friends. Thanks!