Furniture Discounters

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OPEN NOW - Closes at 6:00pm

They have good quality, well-priced furniture. I have purchased things here twice, and they have been delivered as arranged in perfect condition. Recommended!

I went to the store after seeing a sofa that was purchased by a friend for a good price. We found a sofa that we liked and purchased it. We were told at the time of the purchase, by the saleswoman named Elane, that if we wanted to return the sofa the owners would refund our money, even though their policy is STORE CREDIT ONLY on returns. After arriving home we found the sofa for over $150 less on Ashley's website, and canceled the order in less than 24 hours. I contacted Furniture discounters and asked them to return my payment. They then told me the owner is the only person who can return a payment. After calling and waiting for over a week, I finally called and said I needed something done today. The "manager" said that they would need to charge 15% to restock. Restock? They never delivered anything. The furniture was already in stock in their onsite warehouse! These people are nice to you when you're in the store, but don't try to return anything, they will try to rob you. Elena and the manger both told me I was lying when I mentioned that Elena said we could return the product and receive our money back. If you do decide to go to these crooks, check online pricing before you buy. We got the same sofa for $270 less on Ashley's website if you include the free delivery. But, if you're interested in an informed opinion, DO NOT buy from these sleazy con-artists.

Greedy I went in to purchase furniture was told I was getting a good deal! I bought one peice and put another on lay a way After going home I realized the second peice would not fit I the are, cancelled the layaway. I then get a call from Chuck basically telling me I will loose my layaway, it was canceled then I get told I would loose my $$ if I don't use it before the end of the year. ARE YOU KIDDING ME? We then went. to the store to spend the $ and be done with them. They gave me. Big run around. Threatened to call the police on us because I was to loud. Then informed me they have called the police on others and they would do it again. I told them go ahead I have a voice that carries. At the same time I remind them of a problem with the couch I had. After 5 + calls this is still not resolved. The management is greedy the customer service is horrible. Manners none existent disrespectful being called "lady" just down right rude. If you are spending $$ all is good. Complain and you are treated like trash and Are no longer important. I would never ever tell anyone to go here for anything. Go back to where you came from, where perhaps this is acceptable treatment to a paying customer

The are NOT closed!

The sales person was helpful. The loading dock was another story. I bought a trundle bed. TRUNDLE matters in this story. We got to the loading dock and were handed a bunch of boxes. I have to build the bed myself. I was told by the sales person that I was getting the floor model so it would take a few minutes to get the bed to the dock. I have bought a lot of furniture over the years and I have NEVER been handed a bunch of boxes and told to do it myself. I could have bought the bed online for half the price if I wanted to build it myself. I just picked my son up from the hospital so I was not going to argue with the loading dock people. Then my son says" where is the trundle". The dock person said you did not buy that piece. YES we did - that was the whole point of the purchase. They wanted me to sign that I received everything in good condition., I crossed it off and put condition unknown as I received a bunch of closed boxes. One dock person went to ask about the trundle. I asked about tying the boxes (I did not get the bed I paid for) down as I had to travel 90 miles with it. The second loading dock person threw some twine at me and said use this and shut the door. SO I had to tie down the load myself. As we were tying down the load the second dock worker came back and said you did not pay for the trundle (yes I did) but we are giving it to you anyways because you were told you did - this is your lucky day. Some how I do not feel lucky. They scratched the trundle between bring it from the show floor to the loading dock and I have to build the bed. How does that make me lucky?

They had us get credit specific to there store. After we were approved the store manager Ricardo refused to talk to us. Waisting our day and costingthe store money. If I were the owner I would fire him,and get someone who knows how to manage a business.