Linear Computer Solutions

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My name is Julie, I found this ad here and decided to try them out. I usually do not bother writing reviews, but the experience was by far the best I have encountered. I am one of those, "if its electronic, I will probably ruin it" types so needless to say i have used quite a few TV, and computer repair companies. For some reason my laptop was on, but wouldnt display anything. I could eject the cd drive, see the wifi light flashing and everything. This had me SUPER FRUSTRATED as i am a student and need this for my school work. i called and and talked to Nate and he said could be anything. I agreed to have him come take a look. When he showed up... took one look and said with a chuckle.. "watch this" pressed a couple of keys and BAM, it was working again. He showed me on my keyboard there are symbols, numbers, letter etc. in a light blue, and showed me that when you hold the FN key and hit anyone of these keys it does something :) so apparently i made the display go into sleep mode on accident and it could only be woken up by this method. He refused payment , but i insisted. So what he what he did was stick around for about an hour and half and taught me all kinds of useful stuff with the programs i use for school. Now i i do things about 10x faster because of NATE. He is the first tech to really make me feel like I mattered.


Thank you Nate, you now have a loyal customer...


Julie

I called Linear Computers after seeing how many 5 star reviews they have. Called talked to Nate, he came by almost right away and made my computer run like i just bought it. I think what i liked most about the experience was his ability to walk me through things he was doing in a way easy to understand. I have had other techs that always seem to make me feel like the question i asked was to simple for the to answer or something. Customer service is 5 star all the way!!!!

THE BEST CUSTOMER SERVICE AROUND!!!



Since the economy fell out from underneath us, its been hard just to maintain a decent lifestyle these days. I about freaked out when our computer just stopped working. EVERYTHING WAS THERE!!!! OUR LIFE. Well after looking around, calling for prices, we were surprised to find that most computer repair places wouldnt even give you a general price for service based on your description of the issue and then lure you down there only to discover that you have pay diagnostic, and repair. OR, they would be just outrageously high on the hourly. When me and Jim came across linear computer solutions, the fact that he was a D.o.D employee instantly offered us a little security and we decided to call with flat rates being the selling point. Nate came by the same day, was here about 4 hours, got us up and running, made it faster than ever, didn't charge us extra for the optimization of windows, showed us we were loaded with viruses, fixed that for no extra charge, and didn't even mind that we both hovered over his shoulder the whole asking questions. He is the POSTER BOY for perfect customer service. On top of all of that said that we had free tech support as long as we remain customers. My husband flat out said that his our computer will only be brought to him from now on. That is the first time i can remember feeling like I.., THE CUSTOMER..... was important and my needs as a customer were the primary purpose form the job. I asked why someone with his type of skills charges so little. This is my favorite right here.....



Obtaining a new customer that becomes a loyal one, to me, is all the payment ever needed :)



At linear, you are the priority the customer, and that alone made me give him a 50 dollar tip. LINEAR, NATE, YOU HAVE NEW CUSTOMERS FOR LIFE!!!!!!!!!!!!!!!!!!!!!

Called linear about slow performance, viruses etc... nate came by a couple of hours after we spoke, was here about 2 hours but when he was done.... LET ME TELL YOU!!! My computer was running like lightning and he gave me a walk thru on how to use the programs he installed. All of this while not making me have buyers remorse :) Call LINEAR if you have a problem, it will get done right

I called thier ad off craigs list, nate came by, repaired my machine, went easy on my pocket, and gives me free tech support! CALL THEM IF YOU WANT EXCELLENT SERVICE!

I saw their ad at first on craigslist , so i was kind of skeptical. In the ad it said, read the reviews here, so i came here and was amazed at the amount of 5 star reviews. I called them up and got the owner on the phone NATE. i told him that my computer was getting all these annoying pop ups and norton wasnt blocking it, plus it was saying everything i would click on was infected and this web page would pop up and show me i had thousands of viruses.. Nate told me that he could remove the virus and then install software that would keep them out all from the comfort of his office. And to be honest i liked that cuz my house was a little messy. He gave me a login and then with my permission he was able to move thru my machine, install stuff, remove stuff and VIOLA IT WAS FIXED!!!! I am so grateful there is an honest company out there that does exactly what they promise. All for a price that made me really happy!!!!

Everything about this companies, service and tech work is top notch!!!! I needed help setting up a home server. I thought that i was going to have to buy a media serve from bet but. I called True 2 Form, and Nate came to my home. He laughed and said. "let me show you how easy this will be." Nate took my main pc, and made it into the host computer for my network. I have 6 computers in the home. Next thing i know, my entire network was visible from all the computers and the files we shared!!! it was so fast i was surprised!!!! Thanks

Called Nate because my computer would freeze when logging in. He came by did a few tweeks, cleaned up my registry, and it was running as good as new, and all for a price that would blow your mind...THANKS!!!! I am recommending True 2 Form Computer Repair to all my friends, and anyone who needs help!!!



-Gene

i recently bought a new hp laptop. I set up a wireless router in my home so i could route internet to my desktop thru the Ethernet, and of course you my laptop to roam. i spent 3 HOURS ON THE PHONE WITH HP TECH SUPPORT!!! Nothing, they did nothing for me. We decided to call Nate at True 2 Form Computer Repair. Let me tell you, this young man cam by and within seconds realized that I had everything wired wrong. Rewired it, showed me how to turn the wireless on inside the router, installed everything and was done in minutes!!!! He is one of the funniest, coolest, most friendly service techs by far!!!! thanks Nate!!!!

I don't know much about computers, just that I need mine for staying in touch with family and at times for letters and email at work. Somethings been wrong with my computer, and it hasn't been working for weeks. I Called Nate at True 2 Form, he came by that day, fixed it in 20 minutes, explained that i had a virus, and installed some software that will immunize my system or my money back!!!! How can you beat that? I've brought my computer to Best Buy for repair, waited weeks and paid hundreds of dollars, it's nice to see there are still some companies there aren't trying to squeeze every penny out of you they can. I recommend this company and will be telling my friends about it.

I was so happy to get my new Dell Inspiron with the new Windows 7. I haven't bought a PC in ages and braced for the worst when I called up this tech support place since I always hear horror stories with service companies in general. Well, I'm writing this review b/c i couldn't have been happier with Nate @ True 2 Form Computer Repair. He copied over my old PC files, set up the new Windows 7 PC, had incredible patience to tweak the new PC to my liking and even jotted down several tips and reminders for doing stuff like printing, emailing, etc. I am forever grateful for this refreshingly different PC service repair and am thus providing my gratitude.

had my new Dell desktop arrive at my home, and although I thought it would be an easy setup, I didn't have the foggyest in transfering over my files and setting up my Outlook. So, I called the True 2 Form and he came out to my apartment and set up my new computer with everything transferred and set up. He also gave me a tutorial on my new Windows 7 and quick shortcuts to make my life easier. Forever grateful!

I called, had a virus. Nate came by, fixed the problem, and taught me how to keep it fixed. His price was outstanding! What more could you ask for

Everything about True 2 Forms service and quality of work is outstanding! if you need a repair or an upgrade call him i highly recommend this company

When I started having problems with my PC I looked through the Yellow Pages. I saw many that said "Free Estimate*" and if you look at the fine print next to the asterisk, it says the estimate is only free if you continue with the repair. When I saw the ad for True 2 Form, there was no asterisk so I called. Nate answered the phone and I asked him if there was a catch for the "free estimate". He laughed and asked what kind of catch? True 2 Form is truly free, whether you have him do the repairs or not. I did allow Nate to do the repairs because his price was so reasonable, and he backs up his work. One of the repairs he made was replacing the CD RW. I didn't use it for about a week but when I did, it wasn't reading the disks. Nate came back quickly and replaced it without any further charge.



Then, my computer fell victim to the virus that "My Space" had. My computer was a mess, and totally unusable. nate worked on my computer for over three hours, but was unable to fix it. He did not charge me anything. Fortunately, he had made an "image" of what my computer was when he repaired it the first time, so he took my computer back to his office, put the "image" back in, and now my computer works fine. I won't say how much he charged, but I will say that he was much more than reasonable.



Nate is in the business to make money, but more important to him is his reputation. He is very honest and you can trust that he will not tell you that you need something if you don't. His prices are very reasonable. He does the work quickly so you are not without your computer for a long period of time. You will not have any problems reaching him - if you have to leave a message he will return your call within a reasonable amount of time, and he backs up his work.



I will never let anyone else work on my computer, and I firmly believe that if you try him you will feel the same way.

All i can say is....You need to call if something is wrong or you just want to upgrade. Really, Nate was a pleasure to be around. He is very informative and i was pleased with his service 100% Thanks Nate

thank you again for saving my laptop and my data. this is the best service ever. we are forever greatful and highly recommend true 2 form to everyone

Even from California....he is able to fix my computer!!!! So GRATEFUL for great computer repair........

One day, after long hours of work, my hard drive crashed and I was extremely devastated....all my information was lost. We took it to some computer "experts" and were informed that all information was completely lost and couldn't be restored. The only hope was to spend a load of money for an ATTEMPT at data recovery. My company's IT guy then looked at other options and happily, he found True 2 form computer repair on craigs list and decided to see what he was about! Not only did they recover 90% of my hard drive, but he was timely, professional, and pretty well-priced! We will gladly recommend them to anybody in a devastating data situation or simply in need of a computer repair . Thank you True 2 Form!

I have been extremely happy with my service at True 2 Form Computer repair!! I was having problems with my old laptop and everywhere else wanted to charge me an arm and a leg to have it fixed, but Nate fixed it for the cheapest rate on the market and He fixed my laptop instantaneously!! Great service and always available to help me. I've referred several of my friends to True 2 Form and I would recommend them to everyone!