Pinion Veterinary Hospital

Write a Review775-851-4218

CLOSED NOW - Opens at 7:30am

I moved to Reno recently and needed to get my dog updated with shots and heart worm/flee and tick prevention, also lime prevention because I hike and camp often with him. I chose this vet for convenience because there was a cancellation and I needed to have him looked at ASAP. I arrived early to fill out new client paperwork which included the sex of my dog (male). Due to the coronavirus visitors must wait in their cars in the parking lot. After allegedly being “seen”, the veterinarian called me to give a report but referred to him as a female. (Unsettling to me and leaves me wondering if he was ever even seen by a licensed vet). I also had him chipped but when I went to register it, I was informed that his chip ID number was connected to another dog in a different state. Furthermore, the lime prevention is a two step process where one shot was given today and the other to be given in 3-4 weeks. It was scheduled for 2-1/2 weeks out. I have lost faith entirely in this company and I am now going to pay another new client fee and take my dog somewhere else. Pinion had no sympathy or real explanation for all of this and left me upset and confused about the whole situation. I would be careful when choosing a veterinarian to see your animals and avoid this place.

The Dr is super sweet and truly cares for his patients. He really treats your pets like they are his own.