Randall Automotive Inc

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Have had my Saab to Randall several times over the last 5 years. They always fix my car in a timely manner. I can call and stop for a headlight the same day. Highly recommend!

To sum up, Randy sold me a broken, jimmy-rigged car, that wouldn't pass inspection, gave it a sticker, then ignored me when I asked him to make good on his promises. I got ripped off of about $2000 - $3200 (If you count driving the car for a little over a year or not).



Here's the whole story:



I bought a used car from Randy, he promised to fix anything that went wrong within the first few months. I immediately had a Check Engine light on (meaning that he had reset it, then given the inspection sticker), so I brought it to him. He said it was an air pump of some kind (I don't know much about cars) and I left it with him to fix, I got the car back days later and the Check Engine light came right back on, I took it to a trusted guy I know to pull the code, and it was indeed that air pump thing. I took it back to Randall Automotive on appointment and they said they had to replace something else that had to do with it. They said they did it, Check Engine light came back on on the drive home. I figured I would just take it to him when the next inspection time came and he'd just do what he did last time.



I also had discovered, when it got not out, that my A/C didn't work at all, I brought it to him, left it there a week, and he said he was doing this $600 repair to the A/C for free for me as a big favor... And it worked again, for a couple weeks, and then no cold again. I took it to a friend and he said that Randy just charged the unit and didn't replace anything.



Inspection time came, I brought it there, and Randy told me it was going to be $700 to repair for the inspection, I turned him down and went somewhere else after the light had went off again (it would come on and off periodically). Shortly after, I hit a pot hole that dislodged something in my exhaust. I took it somewhere and they told me that someone had out a U bend on it to hold it together temporarily, to avoid replacing the whole exhaust system. They also told me that it was most likely the guy who I bought it off of, or they definitely saw that it was like that before selling it to me.



That repair would have been more than the value of the car, and I lost her... It was a little emotional actually. I loved my '98 S70.



I called Randy a couple times, and no return call. I stopped there and the little coward refused to come out from the back to see me. He's a spineless worm, and a lying cheat. Don't do business with him.