Trusted Plumbing & Heating

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My furnace has been not coming on when it should as its 60°'s in my house downstairs atm... it comes on for like 20 mins and then goes off..

Called these guys out to figure out a problem with my furnace. Guy came out 45 mins late and said there was nothing wrong with it (it was working when he got there)...

They left saying nothing was wrong with it and to keep an eye on it. I called them back about an hour after he left and booked an apt for following Monday. Today rolled on and they missed their apt time. I called the company and asked what was happening and they said they couldn't make it today. I asked why I wasn't called and was met with nothing. I asked to speak to a manager and was told I was talking to him (Jim) and he was also the guy who came out...

He said they would not make it today and he didn't see the point as everything was working fine. I asked him what he meant and he pretty much told me I need to find a new HVAC guy...

I hung up and did just that.

I will say they didn't charge me for coming out, which was nice but still terrible customer service and what an attitude. :(

Stay away from these guys.