A-1 Custom Muffler & Brake
401 US Highway 60 E, Republic, MO 65738
A-1 Custom Muffler & Brake has been serving the Springfield area for more than 30 years. We specialize in undercar repairs such as the exhaust system, brake system, and all general automotive repairs. A-1 Custom is an ASE Certified establishment with accredited technicians having numerous years of experience. We offer same-day service and most repairs can be performed while you wait. We provide free inspections for exhaust and brake work with a detailed estimate of repairs before any work is performed. A-1 Custom has two locations to serve their customers. We have a South Side Location in Springfield at 1821 S. Fort (Corner of Sunshine & Fort) and the phone number is 866-6844. The managers name is Les Fagan. Our Republic location is at 401 Highway 60 East and our phone number is 732-6884. The managers name is Dustin Atwood. A-1 Custom's business philosophy is to provide our customers with a level of service that will exceed their expectations. That's why we have a Customer Satisfaction Guarantee!
Reviews
12/18/2014
Provided by YP.comA-1 has worked on my son's truck several times and each time they were friendly, courteous, and very helpful, explaining what needed to be repaired and what could wait and finding the best prices in order to help us save. The repairs were done in a timely manner. This staff is great. I will continue to use them for all my repair needs.
07/03/2014
Provided by YPmobileEveryone was great! They explained everything to me and when my husband called they explained + answered everything he was concerned about. Polite and helpful . I'd recommend the Shop in Republic to all my family & friends . Thank You Guys .
06/17/2013
Provided by YP.comGreat mechanics. The receptionist was very kind and joked with me to cheer me up. The mechanic that worked on my car came and explained everything that was going on with my car and told me the price of everything ( breaking it down). I freaked out a little because it was so much and they went through everything and tried to get the price down. I did not feel like I was getting run over just because I was a girl. They were honest about what was going on with my car. Will be coming back
Thanks for sharing! Customer service is a priority of ours, and we're glad we could make you feel comfortable and informed.
06/17/2013
Provided by YP.comGreat mechanics and receptionist was very helpful! The Mechanics explained what was wrong with my car and my options, then explained how to make sure this dosent happen again so soon( change ur oil on time:) I really appreachiate the time they took and the price was fair, work was great and all around great experience! I will contine to go back for all my car problems!
Thanks for the great review, Jessie! It's great to hear your feedback.
05/30/2013
Provided by YPmobileDon't let the name fo you. Best place around to get work done on everything!! These guys are always been honest and forth right. I know when they say work needs to be done, it truly needs to be done not just because they want more money. I would NOT trust my car with anyone else!
Thanks for the positive review, Rebecca. We appreciate your loyalty !
05/14/2013
Provided by YP.comGREAT PLACE TO TAKE YOUR CARE FOR HONEST INSPECTION AND WORK. I WOULDN'T TAKE IT ANYWHERE ELSE. VERY NICE PEOPLE TO DEAL WITH. JUST A GREAT PLACE TO DO BUSINESS.
We appreciate your confidence in us! Thanks for the great review too!
01/26/2013
Provided by YPmobileI went to the republic location for something simple. The guys there were great and very nice. The older receptionist lady i think her name started with a d was very rude when i went in. I will not be returning if this woman is still there. That is not what i call customer service.
As General Manager of the company I am very sorry to hear that any customer is treated rudely by a member of our staff. As a responsible manager it is not reasonable for me to fire an individual over one anonymous complaint from a review website. However I would value the opportunity to speak about the specifics of the rude behavior and counsel our employeeabout the incident. This allows the person an opportunity to do a better job in the future, retain their job and to grow in their customer service skills. I hope that you reconsider your intention of not returning because you had one bad experience with one member of our team.
08/15/2012
Provided by YP.comWent there for an inspection. Received prompt service and tehy got me taken care of quickly. They also told me about coupons and how to get them, and about future maintenance needs for my vehicle. The service was friendly and fast.
08/14/2012
Provided by YP.comI have used them a few times now and always get in the same day I need to. When told about a problem with the car, they talk to me in layman terms, so I understand, yet don't talk down to me. They do not try to do un necessary work and explain options when faced with a big job. The staff are all very friendly also.
06/02/2012
Provided by YP.comFast, courteous and reasonable cost
02/14/2012
Provided by YP.comI have been going to A-1 since I have had my Buick. I must say that I am very happy with the service I recieve there. They are always very fair with me, and patient in explaining what exactly is going on with my car. They do not waste my money, and look for the best solution that is also cost efficient. I love this shop!!
11/18/2011
Provided by YP.comI've been going to A-1 Custom for my oil changes and they have always been helpful to me, someone who knows very little about cars. They go out of their way to bring me into the shop to show me other troubles my car may be having and offer suggestions of what would be the best way to fix them, but also not pressuring me to do so at the time. I would recommend them to anyone looking for friendly, affordable car repairs.
09/03/2011
Provided by YP.comI went in on 9/3/11 to see what it would take to replace/fix my wife's tail pipe. I arrived at 8:05am (they open at 8:00) and found many cars in the bays already and 2 people in the shop. I thought it may be a little while to have my car seen, and reasonably so with what I witnessed. I entered the waiting area and stood around for 15 minutes. No one ever came to talk to me, or ask what I needed done. I parked in the very first spot so I'm almost certain they would have seen me arrive since the shop doors were open. I went to the glass door to the shop, with a sign that says to stay in the waiting area, to see if they would notice me. After waiting for such a long time, I left because I felt my business was not wanted. I may not have needed work done today, but I didn't need to waste my time either.
We sincerely apologize for the oversight. We strive to provide exceptional service and be attentive to the needs of our customers. Please feel free to contact me to resolve.
08/21/2011
Provided by YP.comI have done business with A-1 Custom Muffler and Brake in Republic for 10 years, and go out of my way to give Anthony all of my auto business. Not only are they honest and capable, but they go out of their way to make certain that my cars are safe and efficient. It is a pleasure to find a business that gives you your money's worth, and does so in a pleasant, professional manner.
08/09/2011
Provided by YP.comI have used this place for exhaust work for several years now and I can say, they are the Best and most honest automotive repair businesses I have ever used. Highly recommended, I would not go anywhere else in the Springfield, Mo/Republic area. I live in springfield and had to go out of my way several miles to use this facility and it was worth every mile out of the way. They are awesome !!
12/14/2010
Provided by YP.comTo Whom it May Concern...
Around Thanksgiving Anthony Fabbiano worked on/fixed a motorhome I had just bought. I think he did a great job! He kept me informed along the way and explained the repaires in a mannor that I was able to understand. I would recommend Anthony and A1.
TakeCare... Tim Vendt
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Services/Products
- Catalytic Converters Oil Changes
- Brands
- Flowmaster & Magnflow Mufflers, Free Brake Inspections, Free Exhaust Inspections & Estimates, Full Service Auto Repairs, Guaranteed Brake Parts & Service, Guaranteed Exhaust Parts & Service
- Payment method
- amex, check, discover, master card, visa
- Associations
- Better Business Bureau Accredited Business, Republic Chamber of Commerce
- Other Link
- Categories
- Automobile Inspection Stations & Services, Auto Repair & Service, Automobile Diagnostic Service, Brake Repair, Mufflers & Exhaust Systems