Integrity Appliance Co Inc

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Integrity Appliance has no integrity......Aweful experience with oven still non-operational for 2 weeks. Tech could not fix oven first time after installing new parts and did not confirm oven was running properly before he left. THe tech then was a no show for second appointment with no call so I wasted 4 hours sitting around. After finally getting ahold of someone on phone after the no show, they were belligerent and told me they did not want to come back to fix the problem and said call home depot for support.

BEWARE of POOR customer service. They make u a second priority, and will not go an inch to make what was originally their fault, correct or u happy. I have a warrenty through a company that contracted this poor appliance service to which is out of our hands. We are stuck with them and were told through the warrenty co. that they already paid them and we had to wait for the job to be done. Did I mention it has been a couple days short of a month, and we still don't have our washer fixed? They had a no show for an appt. and have rescheduled, for parts that had to take over a week & 1/2 twice. but wont rush it.

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Quality Poor to fair

Absolutely AWFUL and DISHONEST. Stay far away from this company. The are extremely unprofessional. Their service man sliced our appliance and claimed that was the reason it needed to be repaired. I thoroughly inspected our appliance before his arrival, which he had no uniform and his girlfriend sat in his car outside waiting, and there were no slits in our appliance. To make a long story short, HIRE someone else. This company is a scam!

Integrity made me feel like my business was appreciated. I was treated with respect and everyone I spoke with was friendly. The total bill for the repair on my washer was far less than I anticipated and I was glad to pay it. This company really know how to treat their customers. Great Job Integrity!

I am so impressed by the professionalism that Integrity provides to their customers. I used to use another appliance company and they took advantage of me and broke one of my appliances. I called Integrity because my sister swears by them, she owns rental property and she uses them for her home and rental property appliances. From the moment I was on the phone making my appointment to the very repair service itself I was treated with respect and professionalism. They had no problem answering all of my questions and the bill was less than I am used to. Integrity is a great repair company!

I have a few appliances that have caused me problems in the past because of their age. I was worried when I moved locations that wouldn't be able to find a repair company that could repair them. I worried for no reason, I called Integrity after my sister suggested them and I am so happy that I did. The Integrity repair man new exactly what model my washer was and what part he needed, and he had it in his work truck! I was so relieved that he would be able to repair it that day. Oh, and the charge was far less than I have encountered before! I would recommend Integrity to anyone who wants superior service!

I have never been more impressed with a repair service of any kind. Integrity delivers! I have had a few appliances repaired by the guys at Integrity (fridge/freezer and dishwasher) and each time I get quality service from a friendly employee who talks me through every step. The cost is low for the type of service Integrity gives. I recommend them to anyone who values their time and money.

Over and over again Integrity has been fantastic! No matter when I call them or what the problem is they can always help me. I have zero complaints about this company! I use Integrity for all of my regular maintenance and thus far I haven't needed emergency repairs like I used to! I always know that a technician will show up on time and ready to work! Whoever they send to my house always cleans up after the service and keeps me informed of what is happening through the entire service call. I will always call integrity for any appliance needs and I have recommended them to everyone I know!

Integrity is by far the very best appliance repair company I have used since moving to the area. I needed someone to come out fairly quickly to help me install my washer and there was a tech at my house the next afternoon. Everyone I had to converse with was polite, professional and answered all of my questions. All my washer needed was a different hook up for the new house and the tech had it taken care of in just a few minutes. I am very pleased. If you need appliance repair these are teh guys to call!!

Last month I had a baby and had been home with her for two days when the washer broke. With a baby there is a lot of laundry and to have my washer not working was a crisis waiting to happen. I called Integrity on Friday and they came out Saturday morning! The baby was asleep when the repair person arrived and he was quite and considerate throughout the repair. I really appreciate the customer service that integrity provides.