My Family Dental

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My first cleaning & exam was done by the most amazing dentist. Aside from the assistant splashing my entire face with water & having it run into my ear for a half hour..Of course when I scheduled to get some up and coming dental work done I found out the dentist I had seen was merely filling in for a short period of time and actually didn't work there. What luck right? However since my first experience was so great I figured the rest of the staff most be extraordinary also. WRONG.

My 2nd visit was horrible. The dentist struggled to speak English & left me sitting in the chair with raw drilled teeth for 20 minutes so I could 'have a break'... Nice gesture, but I didn't want to spend anymore time there than I needed-- and my mouth was jammed open with these rubber things. Not exactly a break to drown in your own saliva. However it wasn't a break for me-- it was so he could start drilling on another persons teeth. What the hell?!

That wasn't even the worst part! They had some lady come in to fill my teeth and it was the most excruciating dental experience I have ever been through! Thank goodness I was mostly numb, but the whole inside of my mouth & my lips were scraped up the next day where she had scratched me jamming her tools carelessly into my mouth. Mind you I've had several dental procedures in my lifetime by various different dentists over time and this had never happened to me.

I had a filling fall out from a previous procedure and I reluctantly called to make an appointment. I requested that a different person fill my teeth & was told she was the only one there that did fillings. Wonderful. However I was in pain & just wanted to get it over with whatever the cost. On the day of the appointment my husband wasn't going to be able to make it home on time as originally planned to watch our toddler. So I called-- hours ahead of time to see if there were any appointments later in the day. I didn't get a call back until a half hour before my appointment & was told that I was supposed to be the last appointment of the day. So I asked if I could reschedule for another day and was told quite rudely that because I hadn't called 24 hours ahead of time they would no longer see me as a patient!

Life is unpredictable & things come up. I miss one appointment and i can no longer be seen?! That's absurd! She told me she could ask the owner and see if he would be willing to keep me as a patient but at that point I was just insulted. I told her I wasn't going to beg to stay a patient and that their policy is ridiculous.

This place is terrible & I would not recommend going there.

I received services four years ago from this practice and paid the bill given to me at the time. 3 and 1/2 years later they discovered they had undercharged me and sent a bill demanding payment. I had paid in good faith, and this dentist is attempting to collect years after a service was rendered. A complaint filed with the bbb was ignored. Such an unethical and inconsiderate business should certainly be avoided.

I have been a patient of Dr. Yun's since they opened their doors and may I say not only is she extremely knowledgeable, but she has a gentle manner, putting you always at ease, and her chair side manner is unlike any other, as she is always encouraging and explains everything and gives options to her patients. She goes above and beyond any dentist that I have had the pleasure of knowing; sounds like an oxymoran (dentist + pleasurable) but her compassion for her patients and her always willing to go above and beyond the norm is not something you see anymore. She has even contacted me in the evenings and on the weekends when I have had a difficult procedure. Her dental assistant Jessica is an angel and her front end assistant, Toni are just as fabulous! I used to live close by, and could of changed dentists, but the 1 1/2 round trip is sooo worth it to me. She also sees both my children and they never complain and always look forward to their dental checkups!