AutoNation Volkswagen Richardson

Write a Review214-613-1983

CLOSED NOW - Opens at 7:00am

I took a truCar price certificate to this dealer on a used car and all was going swimmingly until I told them I had my own financing and did not want to use theirs and they could not honor that price unless I did. They jacked the price up 1200 dollars or I could submit another application through them for Their financing just to see if I could get a better rate. I didn't want to take the Credit report hit again so I paid the price. The wife loved the car so I couldn't walk away DO not do business with these hacks. I have reported them to my finance team who lists them as a preferred dealer. hopefully they'll lose that accreditation. IT's my only recourse to see others don't get the same treatment as I did.

I bought a new jetta in May this year and I am very happy with the car but not with Autonation.This dealer has dishonest people working in there.

I was told that i get a very good deal and on top of that a FREE CARWASH FOR LIFE.

Well I've just found out Today that they lied to me when i went up there to get my car washed.This is one of the reasons i bought the car from here and that I live in Plano.It made sense at the time even though I had a better,cheaper offer from a VW dealer in Arlington.

Tony Ventura the sales manager and Mustafa,the salesman said that if i live in plano,it makes sense to buy it from here,in case i need anything,it's really close plus i get FREE CARWASH FOR LIFE so overtime it will be a better deal to buy it from them not Arlington Vw dealer.

Today I went up there to talk to the GM,she wasn't available but i did talk to Tony Ventura so when I confronted him about the lie he sold me a few months ago,he got really mad and asked me to GO NOW.

Save yourself the headache and from rude people and go buy Vw from a different dealership.