Christensen Tire & Automotive

Write a Review972-437-9677

OPEN NOW - Closes at 5:00pm

I had come here a number of times because they are only a few blocks from my house and office and they had a lifetime tire rotation deal which I had bought and used every few months although every time they left the tire inflation warning light on.

Since I had paid for lifetime rotation I was willing to live with that. In late August, my car wouldn't start so I towed my car over to their shop and they told me it needed a new battery which they told me and installed. On November 3rd my car wouldn't start again, I had to have it towed to the dealership since my car is under warranty and I thought no way it was the battery and it much be the start or something else. The dealership told me the battery was dead because the cable was not properly connected which drains a battery's life. They charged me $45 service since the battery was aftermarket.

I called Christensen and told them the situation and they wanted me to bring the battery in to prove it was dead. After making a 45 minute trip to bring them the battery they told me they could replace the battery since it was under warranty but wouldn't reimburse me the other expenses although their botched installation was the cause. I told Kirby (the service manager) I had been there half a dozen times but I wouldn't be coming back if they didn't at least cover my $45 cost. He told me he didn't care and that I couldn't prove the botched installation was the cause. They felt no responsibility for the problem and the major inconvenience they had caused me.

Needless to say, I won't be returning here ever again even if my car breaks down in their parking lot and I have to push it a mile to the next auto shop.

As always the service was excellent. I feel respected and appreciated as a customer by this shop.

I take my truck to Christensen Tire Automotive and they couldn't be anymore friendly. They honestly care about the well-being of their customers and are willing to go above and beyond to keep them happy.

I came in to get my car inspected and headlamp replaced. I was told the wait would be an hour, but I was in and out in about 30 min! They were polite and helpful.

My family has been doing business at Christensen's since 1980 and I feel confident in their work. I have never had a problem with their service, pricing or professionalism.

First class service as always. They always go the extra mile. I recommend their service to anyone.

Their service is beyond outstanding. We have had such great luck working with them over the years.

Dependable, professional, knowledgeable and overall very helpful. The staff is excellent, keep up the good work!

Christensen was the 4th automotive shop that I called for an estimate for repairs to my car. I had almost lost hope but am happy I turned to these guys. They were the only ones who offered to inspect my car for free and it has been running great ever since bringing it in for them to fix

Dont Go! My car was worse after they worked on it. Terrible customer service.