The Knee Center offers North Texas citizens an alternative to knee replacement surgery with their Hyalgan knee injection therapy.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

J
jules19722001

01/01/2013

Provided by YP.com
When I walked into the clinic ...

When I walked into the clinic I noticed it had a different name on the building than what the clinics name is, when I asked about it I was told the clinic had changed names. Why would a clinic change names unless shady business was going on???

The waiting room was FULL and the other patients were not the best class either. The staff hurds you around like a bunch of cattle. 15 people in 1 room doing little to no real physical therapy is not my idea of treatment.

There is a dog in the clinic. WHAT is that about. UNCLEANLINESS AND UNPROFESSIONAL.

I saw an MD, a chiropractor(not doing any chiropracting) and staff that do not seem to know how to care for patients.

I would not recommend this clinic to anyone unless you are looking for a way to catch a possible STAPH infection.

claimed iconBusiness Response08/27/2015

Thank you for your review. We appreciate the thoughts and concerns of our former patients as they give us an opportunity to make improvements in our programs, processes, and patient care. In regards to your questions about signage and the class of other patients... The Knee Center does share space with another clinic that primarily serves blue collar people. We have found that sharing this space with these friends of ours has been a rich experience. Furthermore, we do not discriminate at all and are happy to serve patients from all walks of life. If there is anything else we can do to change your opinion of our practice please let us know.

This listing has been claimed by a business representative.
CV
Christina V.

09/01/2015

Provided by YP.com

I just want to say a big "THANKS!" to everyone at The Knee Center! I'm not too sure what the gentlemen below is referring to. I thought the place was very nice and clean. The staff was super friendly and helpful. There was no dog in the clinic (though I looked for one). IMHO... I think the Knee Center is fantastic.

AG
Arturo G.

03/09/2014

Provided by YP.com

RIP OFF JOINT--stay far away. Went for a supposedly free evaluation and the EMT who called himself "director" told me about their program. I told him that I didn't want to do anything that would cost until I had an accurate estimate of out of pocket cost. Well, he had xrays done and had some really old doctor (85 or so) who could not hear me and had to be coached by the EMT, ask me some questions from a script. The EMT never told me that seeing the "doctor and doing xrays were going to cost me. I waited for a call to explain what the out of pocket costs were going to be but I never received a call or email from the clinic. 4+ months later I get a bill from the clinic for $240.00 REALLY??!! Turns out that they tried to charge my insurance co. without my knowledge and here 4months and 1 week later they try to bill me? I DON"T THINK SO!!!!!!! I have already consulted a lawyer in case they try to sic a bill collector on me for this fraudulent charge. I wonder what other rip off schemes they are doing to other people. After all this, I wonder if they do a competent job. I wouldn't doubt that they inject you with saline instead of the Hyalgen.

Go to the OSTEO RELIEF INSTITUTE in Dallas, they are very professional (they had an exact out of pocket statement for me in 10 minutes. The director of the clinic is a REAL DOCTOR. and the person who gave me the injections was an MD.

claimed iconBusiness Response08/27/2015

We are disappointed that your experience at The Knee Center was not as pleasant as you hoped it would be. We appreciate all feedback as it gives us a chance to address issues and take action to correct problems so that we can continue our pursuit of excellence in patient care and treatment. We can assure you that we are not a rip off joint and that we have taken corrective actions to address the issues regarding a former director. Contrary to your experience, we have had scores of patients who benefited greatly from their experience at The Knee Center. Please visit the "testimonials" tab on our website, kneepaincenterdfw.com, to hear some of these patients talk about their very positive experience.

This listing has been claimed by a business representative.
J
jules19722001

01/01/2013

Provided by YP.com

More Business Info

Avoid knee surgery! If you suffer from knee pain and have been told that surgery is the only option call us today. We can help.

Hours
Regular Hours
Mon - Fri:
Payment method
check, debit, discover, insurance, master card, visa
Location
Just East of Central Expressway (US 75) on Spring Valley Road. We are located across the street from the CVS Pharmacy and next to the Wendy's.
Amenities
State-of-the-art Facilities, Hyalgan Injections, Rooster Comb Injections, Video Fleuroscopy Imaging, Ultrasound
Languages
English, Spanish
Categories
Medical Clinics, Physical Therapists, Physicians & Surgeons, Orthopedics, Physicians & Surgeons, Sports Medicine
Suggest an Edit