Brown Service Co
6340 Baker Blvd, Richland Hills, TX 76118
Call Us For A Free Estimate
Reviews
07/09/2020
Provided by ThryvQuality service, affordable prices and friendly staff.
03/01/2019
Provided by YP.comBrown Service company is family owned and operated since 1952! That says A LOT about the values of a company.
01/02/2018
Provided by YP.comBrown Service surpassed my expectations! My heater went out over the holiday weekend! Since I was a Service Agreement customer, they actually came out on Christmas Even to service my unit!! Bravo to them! Since they were loyal to me in my time of need, I will forever be loyal to them!
01/02/2018
Provided by YP.comBEST AC company I've dealt with!! Woke up to NO AC in the middle of JULY!! They came out to my house within the hour!! Price was fair, service tech was courteous! GREAT EXPERIENCE! I HIGHLY RECOMMEND!!
02/07/2013
Provided by YP.comBrown Service has serviced several properties for our organization for several years. They are always punctual, knowledgeable, polite and pricing is very fair. I would recommend them to anyone needing a/c, heating or electrical repairs!
06/29/2012
Provided by YP.comUnbelivable. These folks were not only (1) day late getting to my mother of 82 years old, but then wanted $478.00 for a capasitor! I was able to get the part at Grainger for $44.00 and had it installed in less than 30 minutes. Elderly beware!!!!
Brown Service Company has been in business since 1952 and we have a large database of elderly customers so we have been very careful to NEVER take advantage of any of our customers. Our Better Business Bureau rating of A+ confirms that relationship and our history. In addition we use a flat rate pricing structure for all repairs and there is NO price in our book for that expensive of a capacitor, therefore we apologize for any misunderstanding that we may have caused while on the job and would have loved to address/correct that misunderstanding. Since no name or information accompanied this review we do not have the luxury of reviewing the job and subsequent paperwork. You still have the option to call our offices and we will attempt to determine where the misunderstanding occurred. As for the late arrival, again, we would love to have the information so we can review where we might have failed.
03/21/2011
Provided by YP.comI've used Brown Service Company for over 10 years and have had nothing but the very best in service and pricing. Their staff is very personal and professional from the initial call to the office to the tech that came to my home. I have had a service contract for over 5 years and my system is always running good!!! Love Brown Service Company and wouldn't think of using another company!!!
02/09/2011
Provided by YP.comI have been using them for over twenty years, they always do a good job and take care of my needs, Even when they are busy they seem to get the job done.
02/09/2011
Provided by YP.comCalled them during the bad weather when I lost my electrical power. Although they were swamped with calls, they worked their schedule to get my repairs done in a very reasonable time!! Techs were very knowledgeable, extremely professional and their prices were very fair!!! I will use them again and suggest everyone to try them out...you'll be very impressed!!!
08/16/2010
Provided by YP.comI left a phone message on a Sunday and had to call the Monday morning - they never got back to me. They gave me a time and when it had passed that time, I called again and was given another time and comes the end of the day, and no service call or phone call! If business runs on recommendations, this is one company I would not recommend!
Not knowing a name or any information it is impossible to trace this situation back for a detailed response. But this whole sequence of events is totally outside our standard operational procedures. We return ALL calls first thing in the morning, DAILY, and we do not set specific times of service but give a block of time. All that said, we apologize for any problems we might have caused and would have loved the opportunity to fix this situation for you! Our history of service since 1952 and A+ BBB rating would not be possible with this type of service.
More Business Info
Quality Service By Trained Professionals Since 1952
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 817-284-9266
- Logo
- Services/Products
- Air Conditioning Repair & Installation
- Residential Heating & Cooling
- Heating Repair & Installation
- Preventative Maintenance
- H.V.A.C. Services
- Air Purifiers
- Brands
- American Standard, AccuClean™, AccuLink™ Communicating System
- Payment method
- amex, cash, check, debit, discover, master card, paypal, visa
- Neighborhood
- Richland Hills South
- Languages
- English, Spanish
- Accreditation
Customer Care Dealer
- Associations
- Frigidaire
- Other Link
- Social Links
- Categories
- Heating Equipment & Systems-Repairing, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Duct Cleaning, Cleaning Contractors, Construction Engineers, Electricians, Heat Pumps, Heating Contractors & Specialties, Heating, Ventilating & Air Conditioning Engineers, Professional Engineers