Brandon R Walters, OD

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l was severely disappointed to find out that after 20 plus years with the Columbia River Eye Center with my favorite ophthalmologist Dr. Smith (who has since retired), that the Dr. Harrison has made the policy that the eye center would no longer see me for any reason, because I chose to have my cataract surgery at another facility due to access to surgery during this COVID-19 pandemic. I say shame on you, Dr. Harrison, we should all be working together during these difficult times. He has forced me to travel to Spokane Eye Center in Spokane, WA, to obtain the services of an ophthalmologist. Very disapppointed.

Having never felt the need to write a review, the entire experience with Columbia River Eye Center cannot go without comment. Now living out-of-state, my brief visit to the Mid-Columbia region left little flexibility in my schedule, but the need for cataract surgery was crucial.

From the first telephone call to the final visit, everyone at the Columbia River Eye Center were courteous, professional, seamlessly combining proficiency with a healthy measure of empathy. The staff took exceptional steps to accommodate my timetable confines and physical disability. At the time, the surgeon’s schedule was full for many weeks, but Dr. Harrison readily adjusted his calendar to oblige my limitations.

Having no one to accompany me after surgery, the doctor and staff suggested and completed several special arrangements to assure my safety. They cheerfully helped, taking me to a nearby hotel after surgery and retrieving me the following day for my follow-up exam.

Their unsurpassed flexibility, compassion, and going far beyond any expectation I would ordinarily anticipate from professionals, allows me to make my recommendation for Columbia River Eye Center without hesitation or constraint.