Ray's Twilight Septic Tank Company, Inc.

Write a Review509-375-3333

Years of business, and many times of service to the Tri-Cities area. They are always on time and do their work as required.

Blame it on “Erosion”

Lazy, Unprofessional, and Extremely Disappointing

I contacted Ray’s Twilight Septic Service on the recommendation of my realtor to pump and inspect the septic tank on a property I recently sold. They were extremely friendly on the phone and came out promptly to conduct the service. After that is when the problems started.
Shortly after they performed the service, I received a call from my realtor who informed me that the access holes that were dug had only been filled in halfway and the sod hadn’t been put back into place. When I called the company to ask why the holes weren’t properly filled in, I was informed that the driver said that they were and that any sinkage must have been caused by “erosion”. I’m not sure how erosion caused the sod to lift off the hole and stack into a pile on the porch. The company informed me that they would go back and take care of the problem. I also gave them to permission to move dirt from another location on the property to make sure the holes got filled in. I was informed that someone had gone back to the property and completed the job.
When I went back two weeks later to check the property before closing escrow, I saw that the holes still weren’t filled in properly. I called and was told once again that it’s not their problem, it must just be “erosion”.
For $800+ dollars you expect the job to be done right and Ray’s couldn’t get it done.
Do your lawn and checkbook a favor and call someone else.