Creative Blinds

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I had an AWFUL experience. I've waited 15 weeks for my shutters to be installed. At the begining I have been told that I should have them in about 6 or 7 weeks but no one followed up on my order. There is one particular person in charge of the Richmond office that doesn't know how to deal with customers. She told me that she was receiving so many emails from me. Her answers, after 10 weeks of waiting for the shutters were "I will let you know as soon as I know something". I paid the 50% in advance that was required. I wanted to use the Hunter Douglas Right Choice so first they told me one thing and then they said another one. However, the lady coming at home for design was very nice and polite. Finally, the owner of the company was in the middle and we could have everything in place.... I would not recommend this company at all. It was a long, very long nightmare!