Hungerford Heating and Cooling Inc

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Called on a cold am and tech was at my door within a couple of hours. From the dispatcher who took my call to the technician that showed up (in uniform and when he said he was) my experience with this company was excellent. They are my heating an air company from now on. John inGlen Allen

Horrible service. I was charged $97 for the tech to flip a breaker. He was supposed to check the unit, and come back inside and tell me what he found. Instead, he flipped the breaker and charged me for it even though I never authorized it. I called to complain about the fee and lack of customer service, and the service manager -Andrew was as rude as he could be. He told me that I was "complaining to complain" and that he "hears this everyday, and we don't refund money". He was rude from the moment I said hello, and told me that he didn't care that I had recieved horrible service. I had no problem paying the $69 diagnostic charge and the fuel fee, but $97 to flip a breaker?!?! Really?

STAY AWAY!!!! MONEY GUZZLING COMPANY WHO DOESNT CARE ABOUT CUSTOMER SERVICE!