Liberty Tax Service
3297 Mechanicsville Tpke, Richmond, VA 23223
Reviews
02/20/2015
Provided by YP.comI would give this place a negative score if I could. BEWARE, BEWARE, BEWARE. They are some of the MOST UNPROFESSIONAL people I have ever met in the tax industry. It is poorly managed, the owner DALE does not care about his business, and they are extremely unorganized.
My husband dropped off our paperwork, it took FOREVER to get a response from them about when it would be ready. On several occasions, they could not find our paperwork!!! WTF! Weeks have gone by.... we called Kaneisha (sp?) the so called manager (who "prepared" our taxes) on a Saturday before we left for our vacation to see if we could finish up whatever the last bit was that she claimed we needed to do. She stated she was with her last client (@530, and we could have been there in 10 minutes, she refused to stay) we stated we would be out of town for a week, and would she be there Tomorrow? (Sunday) she stated no, but would leave a note for the girl working, so she could finish us. Well low and behold... guess what..THAT DIDN'T HAPPEN EITHER. This girl had no idea what the hell was going on. She tried calling the owner and Koneisha to no avail... the owner still hasn't given a damn obviously, he had someone named Sharon or Shanon to call us.
BOTTOM LINE: AVOID THIS DUMP!!!!!!! YOU WILL REGRET IT!!!!
More Business Info
Exceptional customer service is our top priority. Liberty Tax Service has been creating happy customers since 1997. We offer fast, friendly tax preparation with an accuracy guarantee.
- Hours
- Regular Hours
- Extra Phones
Toll Free: 866-871-1040
- Services/Products
- • Personal Tax Preparation • Business Tax Preparation • Online Tax Filing • Hispanic Services • Health Insurance • Accounting, Bookkeeping and Payroll Software
- Payment method
- discover, master card, visa
- Other Link
- Categories
- Tax Return Preparation, Financial Services, Tax Reporting Service, Tax Return Preparation-Business, Taxes-Consultants & Representatives