United States Postal Service
1645 W Broad St, Richmond, VA 23220
Reviews
12/11/2014
Provided by YP.comThey have had one of my 5!, five, Cinco, V, packages for 10 days now the others 7-3 days
WHY? I need these things yesterday NOv 30th now December 11 give me a BREAK!
11/12/2014
Provided by YP.comIt is currently Wednesday. I was supposed to receive a package on Saturday (my mom paid $30 to have it overnighted to me to make sure I would have it before Monday) and it STILL isn't here! No notice was left at the door to indicate that they even TRIED to deliver it! on top of that- that parcel contains my passport AND social security card and I need it to start my job that I was suppose to start on MONDAY. I have been on the phone for hours since Saturday, on hold while they "try to find it" Essentially, all my important documentation is lost in the mail and I may lose this job over it. Actual quote: "a carrier went out already today and he had a lot of parcels with him and since its not here maybe its with him. We will call you if we find it." pretty sure she just wrote my number and address on a sticky note...
11/03/2014
Provided by YPmobileIt didn't even take 3 minutes to be greeted by rude worker to ruin my mood. They weren't helpful at all. I went out of my way to pick up my parcel at least they could've been more nicer.
10/15/2014
Provided by YP.comi went to go pick up my certified mail letter, something i was expecting that was very important. they could not seem to find my letter! someone PAID to be sure i received it and i did not. when i told the clerk my tracking info and that it was here he literally told me "Don't believe everything you read on the internet" ITS THE OFFICIAL SITE OF THE POST OFFICE I WAS REFERENCING!
02/26/2013
Provided by YP.comCalled about missing shipment was hung up on , any wonder they are broke????? they SUCK!!!!!
11/24/2012
Provided by YP.comUse Fedex or UPS if the delivery date and/or customer service is important to you! The savings will not be worth it to you when USPS doesn't deliver. The extent of the customer service that you will receive will be an agent typing your tracking number into the system...reading you the same information that you already had when you called (from the track and confirm site)...then telling you that someone will call you within the next couple of business days. Both Fedex and UPS will radio drivers; call facilities, etc. - whatever it takes to help locate the package.
01/13/2012
Provided by YP.comDO NOT SEND ANYTHING IMPORTANT VIA UNITED STATES POST OFFICE IF IT HAS TO GO TO 1625 BROAD STEET. The 3 women there are incompetent and rude. I sent a certified letter to an apartment address. This post office got the package and left a notice on the door of my daughter and when she came to pick it up, they can not find it and would not look for it. When I called, it took 6 calls before they picked up the phone and then they would not look for my package when I asked them to! They should ALL be FIRED and replace with people that understand that their job is to DELIVER THE MAIL!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 804-353-5682
Phone: 804-353-4759
- Neighborhoods
- Fan - Oregon Hill - Carver, Newtowne West
- Other Link
- Categories
- Post Offices, Mail & Shipping Services, Packaging Materials