Auto Glen

Write a Review718-417-4919

CLOSED NOW - Opens at 7:30am

Geico recommended this place to get my front bumper fixed. I attached photos on Google and Yelp so future customers can see their work before deciding leaving their car there. They didn't inspect their work before returning the car to me. The day I went to pick it up my car, I dropped off the rental back to Enterprise then I went to the shop. I showed the "backyard" work they did on my bumper before leaving the shop and I spoked to Chris right away. He left me talking with his employee. I thought that was very unprofessional. Anyway, they recognized the bad work and told me that I will need to leave the car there so they can fix it. I called Geico and I sent the video and photos to the agent who was taking care of my claim while I was there. I didn't feel comfortable leaving the car there so I decided to bring the car to another auto collision who works with Geico so they can fix it Auto Glen's work. I brought the car to two other auto collisions. The first one they said that they don’t feel comfortable fixing people’s butchering work. Then I brought the car to another auto collision who works with Geico. When the owner of the auto collision opened the hood to inspect the bumper inside, he pointed the scratches inside the corner of both fenders and said: "Did you notice about these scratches too, right?". Besides the bad work Auto Glen did on my front bumper they also left scratches on my fenders. This was supposed to be a simple work. What a headache. I don't recommend this place.

I had to get my headlight and fender fixed they did an awesome job, car looks great. The customer service was also very good.