PC Mobile Pro

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I'm so happy I found Josh at PC Mobile Pro. I was about to throw this laptop to the curb. I decided to take a chance on repairing instead. I called PC Mobile Pro and Josh responded very quickly. He even came to the house to pick it up. I'm really impressed with Josh's professionalism and knowledge. Turns out I was not only infected, but, my laptop's hard drive was on the fritz. Josh replaced it with a solid state drive and removed the infection. He said he needed to do a repair install, whatever that means. When he brought it back it was better then when I first got it. I will be using PC Mobile Pro again in the future for all my computer needs.

I was very impressed and pleased with the work that Josh from PC Mobile Pro did. He was very patient with all my questions. Josh is very straightforward and he actually cares about his customers. We will definitely use PC Mobile Pro again!

If you want to give him money for free hire him. He said he wanted to diagnosed the problem and get back with me, once he took my computer, he called me and told me my computer screen was the problem but I could use a different Monitor to use the computer in the meantime. He then told me that he was going to charge me $65 for the diagnostic. Something that he failed to mention at the beginning of our transaction. I expressed him that I thought it was a very heavy price for just turning my computer on. I decided to pay him anyway, he return my computer. After I tried plugging it into a monitor, the computer will loop around into the HP logo. I called him about it, he told me he was busy and he was going to call me the same night. At 9:30 PM I text him and he said he was gonna call me at nine in the morning But he didn’t call me again so I had to call him Then he was extremely rude When I expressed to him that he diagnosed it improperly. He started shouting at me saying he Wasn’t going to be manipulated by me and that he was going to charge me more money if he was to look at it again. I ended up taking the computer to another computer Fix business, they diagnose my computer for free, and they told me that the screen was not the issue was the matter board that was not functional. They tested the screen and it worked perfectly, they showed me. So he charged me for NOTHING plus was extreamly rude instead of trying to listen to my concern he was being so disrespectful. Don’t waste your money and time please.

While I agree PC Mobile Pro is reasonably priced, I would like to caution customers who are repairing older laptops. Is your PC or latop at the end of its life? Is it more reasonable to repair or purchase a new one? I had a tune up, virus removal and an anti-virus program upgrade at PC Mobile Pro and the services hardly made any difference on the performance. My computer is still freezing and acting slow and I am now looking for a new one. I regret upgrading a laptop that will not even last a month or two after the repairs. I was clear in my expectations not to invest into this laptop if it is to last less than 6 months but I ended up paying for work that I now see as unnecessary for a device at the end of its life.

PC Moble Pro is a great business. There rates are very cheap and a fraction of the cost of Best Buy's Geek Squad. If your computer needs fixing, wait no longer to contact PC Moble Pro!