Tanger Outlets

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OPEN NOW - Closes at 9:00pm

This is a great mall with lots of coupons. Prices are good; quality is good. I recommend it. I especially recommend Barney's, and Saks.

Everyone is so helpful and nice
It is so worth the trip from where ever you live. So many stores to visit and sales too

always getting new stores and improving the look of the outlets. the trolleys are a great idea when you don't want to keep moving your car

great customer service at shopper service center. agent was polite and helpful. i was able to get my reward gift.

Donna,
The Riverhead location is my favorite, I know my way around I get in early and leave right after lunch time. I had the best experience there so far always get things in my size and in abundance. Love It!!!!

One of the reasons I enjoy to go shopping to this places is because i find great deals good prices and excellent goood service

We use the outlet frequently both because of the prices and also because the location is convenient for us. Our only concern is that many of the stores we enjoyed shopping at have closed. These include Jones of NY, Liz Claiborne, Coldwater Creek, Pepperidge Farm and the Gourmet Chef.

Been going to Tanger for many years, I think they should update the stores. Different variety, What bothered me with my recent visit was that some stores wouldn't honor the coupon book which you get from Tanger . i would shop there again you do get great deals.

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Parking can be an issue around the holidays but the salespeople, for the most, part are courteous and helpful. Love the sale pricing. Big fan of Bass, Dressbarn,Calvin Klein, Lenox and a few more but I steer clear of Perfumania.....terrible sales people and sniff and switch pulled more than once.

There was plenty of parking still when I arrived just before midnight on Thanksgiving first time in several years that they didn't have lots closed off

Tanger at Riverhead was a positive experience on Wednesday, Thanksgiving eve. The sales were great, no lines, and everyone was polite.

The mall and all of the stores are great, BUT the temporary hires who direct car traffic are outright RUDE and totally DISRESPECTFUL to drivers. These temporary hires should not have been hired in the first place because shoppers go to Tanger malls to spend money and not to be scolded at without provocation

The stores are great but not the shopper services are not, the younger ladies are not customer friendly

But the place is nice and newly renovated

I took my eldest daughter, age 4, to the Tanger Outlets in Westbrook, CT

on 7/12/14. We parked in the perimeter parking area and were waiting

for traffic to pass to then cross, however a tall dark-haired man

wearing dark sunglasses said to stay on the road, [then to cross]. I

nodded, and while holding my daughter's hand, we followed along the road

and then crossed.



After crossing, I curiously asked what it was that we were avoiding. He said the mulch, which people can trip on

since it is not compact. There was a narrow strip of mulch (perhaps 5')

where across the street where we stood when he made his statement.

I said: "Someone tripped on it?"

He said: "Not on my watch."

I said: "Oh. Did it happen before?"

He said: "It's none of your business."

I inquired: "I was just curious."

He replied: "Why the hell do you want to know?"

I said in a moderately quite voice, as my hand still held my daughter's: "Don't talk to me that way in front of my child."



He told me to leave, and as I readied to leave, I asked his name, to which he refused to tell me.



As I walked away, I felt very uncomfortable. I saw no one wearing a

Tanger shirt, so I reached for my phone. I hoped to ensure no one else

would endure this experience by letting a manager know what happened.

In doing so, I noticed my hand was shaking to the point where it was

hard to dial the number to the Tanger office. But, I managed to do so

and then saw an employee, whom I asked if I may speak to a manager. She

brought me to one. However, the man she brought me to was the very man

who affected me and my daughter!



When he saw me, he said: "I want you to leave."

I said I'm here to bring my daughter to the food and other event. I then

said I'd like to speak to a manager, and he said: "I am the manager.",

to which I requested to speak to his manager and what his name is, to

which he replied Dave. Dave said, "I'm calling security."

I said: "for what?"

He had the gall to say: "You're harassing me."

He called security, and I had told the employee that brought me there that

I had felt threatened by him, then I said: "I'm going to walk away and

bring my daughter to what we're here for." As I left, I think I heard

him cancel the request, but given how I see things work around there

when he's in charge, I can only imagine what was in store for us if I

talked to security.



I got food for my daughter, and sat down.

I then noticed an uncomfortable tightness in my abdomen. We then

walked around, as my daughter asked, but as we did the tightness built

into a pain. I ended up leaving prematurely, and I don't see myself

returning so long as that man may be there. Truly, there was nothing

else to this story of any significance I can identify. I remained

polite pretty much the whole time (I did get a bit panicky when he

angrily confronted me when the employee brought me to him), though

perhaps at a cost. The only silver lining is that I may now be more

empathetic toward people dealing with this kind of bullying.



A decade ago I had a decade of retail experience. There are many places

with zero tolerance for this kind of behavior by a manager, and despite

having two kids and a 1-month old, I felt it worth my time to write

about this experience to try and help others avoid the assistant manager

of Tanger Outlets, Westbrook, CT. But, whatever happens next is up to

whomever that can do something that reads about my experience.



P.S. On the way out, I saw an older couple cross the mulch.