Cruz Violins & More

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I've had countless good experiences and things to say about this business, but last weekend and today I must recognize outstanding service. I was involved in a severe car accident and my cello was ruined since it was in the car and had only a soft case protecting it. My dad went in for me (since I was ill) and was busy with repairs so it would have taken a few days to get to my cello to repair. My father told him about the accident and showed him pictures, telling him that my recital for school was only 2 days away. He sympathized and had it repaired and ready that same day with what he could manage. The fingerboard was touching the strings so it was very playable but had some rattling, I called a few days later asking how long it would take to fix and how much. He was extremely kind, making sure I was okay and said its a quick and easy fix, so he could have it ready in an hour and that he would not charge because it is such an easy fix.

These folks are really kind, good people. They are not looking to make easy money, but rather to run a legitimate business to help musicians. I cannot recommend them enough, and after several visits over the years, I have had nothing but good experiences.

Thank you Cruz violins!!

I had a really bad experience. They ruined two cellos. They said the brand new cello needed work and charged over $200 when I got home and opened the case the strings were not tight so I took it back to them. They said I had put it into the case incorrectly. But I had never even removed it from the case. Then the cello cracked one day later. Two weeks prior I took a 3 year old cello into them for tuning & string work (and paid them) and the very next day it cracked. So I had to buy two new cellos and pay Cruz over $200. I asked for their consideration in returning the $200 (in writing) and they have not even replied. I would never use this place again.

This is the music store and instrumental shop I always refer my customers to! They have the best quality instruments for the fairest prices in the Inland Empire. They offer service with a smile and never fail to deliver on their promises.

I need a quality instrumental or violin, viola, fiddle, and cello shop to give service to my students.



Thanks, Dianne and Epi!



Becky Price

Miss Becky's Violin Studio