United States Postal Service
4150 Chicago Ave, Riverside, CA 92507
Reviews
10/14/2021
Provided by YP.comNo one answering the phone i have to complain about the letter carrier currently delivering here..
01/02/2016
Provided by YPmobileCustomer service manager,
Ray(i believe) was no help!! He upset me so much with his lack of concern. I am curious to know if USPS has customer service training prior to rep going on his own to assist the general public. Both USPS office are lacking direction n being proactive to eliminate reviews like mine. No options at all given even after Mgr. Ray accepted somewhat
their mistake n i did as well but still no option.
it is too long to type on this review but i do intend to correspond above and beyond branches management. From walking into ur colorado to california branch there is such a lack of assisting the individual because at thd end of the day your agency needs me n the general public to maintain employment. All im saying is to be proactive and even if the customer doesn't ask a question, consider yourself as that person and what would you ask U need to give 110% of support or assistance. I am still baffled at the whole issue n it blows me away as how easy it is to wash away n walk away from a customers concern.
I had to calm myself down just to write this email or review
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Phone: 951-788-4058
- Services/Products
- Deliveries Mail Sevices Postcards Shipping Shipping & Mailing
- Brands
- USPS
- Payment method
- amex, discover, master card, visa
- Neighborhood
- Eastside
- Categories
- Post Offices, Mail & Shipping Services, Packaging Materials