American Appliance Repair
3436 W 13400 S, Riverton, UT 84065
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05/29/2014
Came to look at a/c after lines & evaporator coil froze. It took 5 visits to finally diagnose problem & fix it over a 2 week period that required wife to miss 2 days of work, I missed 5 hours. They 1st cleaned debris from a/c lines, 2 hrs later it was frozen again could not come back same day, 2nd fix was a new TXV expansion valve, 2 hrs later all was frozen again could not come back for a few days, next was to top off Freon, two hrs later all frozen, 4th visit they finally actually look at & measure air flow thru coils (shouldnt this have been done on 1st visit as part of overall $60 diagnosis?) & found evaporator coils were dirty & required 2 hrs of cleaning that they could not do on that visit so they made a 5th visit, refused to give a discount of any kind!! Not even the KSL $10 of $100 or more! They said their repairs build off each other in order to diagnose! Refused to admit they should have tested airflow from start or that they replaced a TXV expansion valve for no reason
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12/18/2012
I don't know how these guys are with dishwashers or fridges, but my furnace went out today and we were left high and dry by another company. We called these guys desperate at about 5pm, and they sent Merrill out by 7pm (that's a late call!). He identified the problem (broken motor) and replaced it within about 10 minutes. In addition to that, in spite of it being a late call--he was kind, patient, and explained the issue to me in details that I could understand. That's what makes a great contractor/repairman--if he can educate the customer, because that empowers the customer and helps keep the customer from being had in the future. I highly recommend, especially if you get Merrill.
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12/10/2012
You guys are great! You call back so fast and came the very next day to repair my dryer. Thank you!
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12/10/2012
You guys are great! You call back so fast and came the very next day to repair my dryer. Thank you!
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12/04/2012
Sam came to my house to fix my furnace. He went the extra mile to make sure that everything was working correctly, and that I was satisfied. I am so happy with their prompt service. I would recommend them to my friends and family.
06/06/2012
Joe came out to repair my Sub Zero refrigerator and I am very happy with my experience. The tech was professional and honest, and he repaired my refrigerator for a low price. I will always use American Appliance for my repairs. Thank you!
05/10/2012
Great service great prices, Merrill came out to my house and got my air conditioner ready for the summer. It's always a good idea to get your AC checked just in case having it breakdown in the summer would cost far more than a maintenance. The best thing about this company is that they are honest and they charge fair prices.
05/10/2012
We have an old dishwasher that has been "fixed" by other handymen over the years. It never seemed to get better, so we gave American Appliance a call to see if it was salvageable. We told them we were ready to just get rid of it and get a new one. The technician came over in a timely fashion and after assessing the situation, he quickly fixed the problem. Their rate was very inexpensive and our dishwasher works like new. We have since had them over for repairs on our air conditioner as well. Top notch service at a great price - these are guys you can trust!
05/10/2012
We have an old dishwasher that has been "fixed" by other handymen over the years. It never seemed to get better, so we gave American Appliance a call to see if it was salvageable. We told them we were ready to just get rid of it and get a new one. The technician came over in a timely fashion and after assessing the situation, he quickly fixed the problem. Their rate was very inexpensive and our dishwasher works like new. We have since had them over for repairs on our air conditioner as well. Top notch service at a great price - these are guys you can trust!
04/10/2012
Their technician Joe did a piss poor job repairing my fridge. It cools now which is true. It also runs so loud I can hear it throughout my entire house. When I called they sent him back out, he said that is how it should sound. I have had this fridge 5 years, pretty sure I know how it should sound. It never sounded like a small crop duster flying around inide of it. The owner Merrill then said I need to call another company if I want it fixed properly.
06/17/2011
Wonderful service. They have great prices and they get the job done right. I would refer them to my closest friends.
05/12/2011
These guys came out the same day I called. I've had bad experiences with appliance repair guys in the past and I was thinking about just buying a new one instead of getting it repaired. These guys changed my mind. Well worth the call. Very happy with American Appliance.
05/05/2011
I called about my washing machine at 12:30 pm and they were able to send someone out that afternoon. Corey was very sweet and gave me a fair price on what it would cost to replace the motor. There was no pressure and he was very polite. I will definitely be calling them again if I have problems with any of my other appliances. :)
05/05/2011
We have an old dishwasher that has been "fixed" by other handymen over the years. It never seemed to get better, so we gave American Appliance a call to see if it was salvageable. We told them we were ready to just get rid of it and get a new one. The technician came over in a timely fashion and after assessing the situation, he quickly fixed the problem. Their rate was very inexpensive and our dishwasher works like new. We have since had them over for repairs on our air conditioner as well. Top notch service at a great price - these are guys you can trust!
04/22/2011
Great service. Don't write reviews but I was very impressed. Washer works like new after I called these guys. Thank you.
04/18/2011
They came out the same day I called, everyone else had to schedule it out until the next Monday after the weekend. I am very happy. Job very well done. Thanks!
04/13/2011
My water heater went out and I called American Appliance. They came within an hour with a new water heater and had it replaced very fast. My old water heater was still under warranty so they saved me $550This was the best experience I have had with a repair company. I will call them in the future for any repair or tech advice that I may need.
03/03/2011
after calling many repair companys this one answered my call and set service for the next day. our dryer works great and will keep this number for any thing we need
07/27/2009
On time, Honest and very knowledgeable. I have no problem recommending this company to anyone!!
More Business Info
Striving to give the best in professional and honest service since 1985.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Appliance Repair, HVAC Repair, HVAC Install, Ductwork, Boilers, Water Heaters
- Brands
- AEG, Allegro, Amana, American Crown, American Standard, Asko, Avanti, Bosch, Braun, Bryant, Caloric, Carrier, Chambers, Corning, Creda, DCS, Dacor, Dynasty, Electroluc, Emerson, Ewave, Fasar, Fisher & Paykel, Frigidair, GE, Gaffers & Sattler, Gaggenau, Gibson, Goldstar, Gray & Dudley, Hotpoint, In-Sink-Erator, Jenn-Aire, Kenmore, KitchenAid, LG, Lennox, Litton, Lochinvar, Magic Chef, Manitowoc, Many other brands not listed Here, Marvel, Maytag, Miele, Modern Maid, New Brand, Northland, Nutone, O'Keefe & Merit, Panasonic, Payne, Quasar, Roper, Samsung, Sears, Sharp, Sterling, Sub Zero, Tappan, Thermadore, Trane, U-Line, Viking, Warick, Waste King, Western Holly, Westinghouse, Whirlpool, Wolf
- Payment method
- all major credit cards, check, debit, amex, visa, discover, mastercard
- Location
- We service Greater Salt Lake County and Utah County
- Languages
- Spanish
- Other Link
- Categories
- Major Appliance Refinishing & Repair, Air Conditioning Equipment & Systems, Boiler Repair & Cleaning, Furnaces-Heating, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Restaurant Equipment-Repair & Service