Batteries Plus Bulbs

Write a Review682-237-7820

OPEN NOW - Closes at 8:00pm

If I could rate this company ZERO stars I would! First time shopping with the business and the LAST! Felicia, the owner of the Roanoke, TX location is RUDE! We purchased a 12V battery in September 2015 with a one year warranty. Here it is 9 months later, the battery will not hold a charge and they will NOT honor the warranty! I spoke to Felicia regarding this matter and she did NOTHING BUT belittle and berate me. Basically calling me stupid! I have spoken to numerous other vendors who sell batteries and they all agree this battery should be under warranty! I WARN YOU, SHOP ANYWHERE BUT THIS COMPANY! I will be sure to leave horribly NEGATIVE reviews on EVERY single site that I can, as long as I can save somewhere from shopping here!!

POOR RETURN POLICY - POOR Customer Service - My 1st and LAST time going there.



Purchased an expensive special rechargeable battery and charger recommended by the previous sales rep. Turns out it was the wrong one. Took it back and was first told that wouldn't refund due to they only have a 14 day return policy. I bought it 18 days ago. I was then told due to the battery packaging being opened I couldn't return it even if it was in the 14 days. They finally returned the charger, but not the battery. Now I have a useless special rechargeable battery. I just left it on the counter and walked out. My 1st and LAST time ever going to this place.

What a joke ...Worst store ever I will never buy from again. Would not warranty 4 week old battery!!!

If I could give a zero star I would. You don't want to buy your batteries here because they use bad quality products. I bought a batteries here and it did not even last a month.