Dr. Robert S Lucas, MD

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CLOSED NOW - Opens atTomorrow 8:30am

I also have no complaints about anything in this office, other than the fact dealing with the receptionist Maria is a terrible experience. She consistently talks down to me. I cant believe the other staff has not addressed this issue. I hear she is rude to most people. Very unpleasant experience.

I cannot give a review about the doctor as the receptionist is one of the nastiest people I have had the displeasure to speak to over the phone. Refused to make an appointment because our insurance wasn't familiar to her even though they are listed as providers. When I called back the next day after confirming with my insurance that they did indeed take our insurance she just said, "Well, we take some and don't take some so no appointment." I wasn't wanting an appointment even before I called the second time I was just wanting to let her know that they lost a potential client. Nasty, mean and rude lady on the phone tells me that there are probably other reasons to avoid this office. Oct. 2016, so hopefully she gets transferred off the phones and they bring in someone that doesn't drive off business