Serra Ford Rochester Hills

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Just wanted to say how helpful Matt Weyers is at the service counter. Had to have a tire fixed after hitting a pothole and he was able to get the tire replaced under my service contract. I didn't even know I had the coverage, thanks again.

Every time I go there I have the best experience. Friendly, informative and professional. This time was nothing short of that. Thanks to Dave Bennett and Greg Zytowski

I have had only good experience at Huntington Ford. Both the sales & service staff are outstanding, and they care about the customers.

I would especially like to give four stars to John Stoll, one of your sales people. He is a person who goes out of his way to answer any questions that his customer have.

Nancy Newell

This is my 2nd visit to Huntington Ford for service.

Meghan S. has been my service write up representative both times.

Personally she goes out of her way to understand/grasp the service item & need.

Today I brought my 2014 Escape in for a recall item that Ford originally announced in the fall/2013 .
I wisely called ahead on Monday to book-reserve a spot. Dave one of the managers took the call , I mentioned Meghan was my rep & he wrote it up for her account/credit.

Huntington Ford gave me an appointment for 8 am on 4-9-14 & reserved me a rental at no charge, so I would have wheels while the 8- 10 hour repair takes place.

In full disclosure, the service area is not a drive thru one like many dealers I'm used to in the GM Family.

However it does not result in a star deduction, especially since Miss Meghan's people skills trump that dilemma.

As I was out running errands, my Escape began to stall and became difficult to drive. I somehow got it to the nearest Ford dealership, Huntington Ford. Although they were extremely busy, they took my Escape right into the shop to figure out what was wrong with it. A huge shout out to two employees in particular- John Locher and Dave Watt. They were both extremely helpful, and I truly feel like they went over and beyond to get my Escape in as soon as possible. I can't recommend the service department of Huntington Ford enough- and if you get John or Dave to help you, that's even better! Huntington Ford is my new go-to place for vehicle maintenance and future vehicle purchases.

Had an awesome experience at Huntington Ford! Traded in a car, and walked off the lot same day with exactly what we were looking for! Larry made the process easy, understandable, and a pleasure to bring our business here!

Huntington ford has been always there for me and there very friendly to the customer. I bough many car from them which the last one was a use Car from another car maker and have some issue according to Shelton Buick dealer and and talk to my sale person and toll me to come over and we check the issue. Nothing was wrong with the car and so happy I can trust Huntington Ford because they honest, With the bad experience at other dealer I always be loyal with Huntington Ford for the rest of my life.

Thank you Huntington Ford to be my true dealer ship.

Service advisor megan what a great asset to your dealership she kept us updated on my car the whole time it was there. Great person to deal with.

Gregg Singh was super helpful for my fusions checkup. Oil change... tires rotated...and coolant issue fixed! Plus the works! super fast plus my first rental car experience through Ford and Enterprise and I was SOOOO happy with how smooth the entire process was. GREGG & Katie Spellman in Service went above and beyond to make me feel comfortable and understand what was going on step by step!

I have bought and leased a number of cars from here and I've always been satisfied with the sales team. I had to bring a car I bought from a different dealer in for service and received top notch service as well. I utilized the drop off overnight service and received prompt phone calls as to it's progress and had it back within a week. This compared to the other dealer's runaround, lack of phone calls and 3 weeks of having my car for the same problem. Huntington is highly recommended in my book and I've owned Fords for 20 years.

Ever since I got my car in 2013, Ford Rochester has been my place for services! From oil changes to tires to repairs and recalls, Megan S. is my go to service representative. Always know my car is in good hands with her, very helpful and friendly!

I've bought two vehicles from Bob Davis at Huntington Ford in the past year and have nothing but praises to offer. Bob was personable and genuine and spent time and energy finding the perfect truck for me. I told him the options I wanted and didn't want and he found one within a few hours and it was delivered within the week. He makes the entire car buying process smooth and painless and doesn't try to pull anything shady, which has happened with every other car salesman I've talked to. I would say if you're looking for a new vehicle go talk to Bob Davis at Huntington Ford

I just recently bought a used car, Soon as I walked in I was greeted with respect. and I instantly felt comfortable. My car salesman, Greg Z, Went above and beyond for me to get me in the car that I WANTED and still could afford in my price range. He worked very hard for me. He cares about me as a customer and not just a sale.

The place in general was incredible, the amount of respect and dignity I was given was amazing! Everyone was REALLY nice and very helpful. I strongly, STRONGLY suggest this dealership if you are looking for a great used car that will be met to your price range and all your standards on the car you want. These people care about you. and will do what they need to do to make sure you are given the car you want, to make sure you are comfortable in the car, and will REALLY work with you. I have a great car, and Greg Z made it happen. Get the car YOU want and feel the greatness of what it feels like to have a car dealer, go the extra mile..just for you!!!! :)