Staples
1950 S Rochester Rd, Rochester Hills, MI 48307
Reviews
05/12/2016
Provided by YPmobileI ordered something online for in-store pick up and the order was pending for about two days and I never got a confirmation so I talked to the manager Matt Lemanski and he told me that four of my five items were in stock which were all the same item. He would not honor me at the online price that I had the confirmation number for and he just handled that very poorly as corporate direct when I tried contacting them also was very poor. Whether it was a employee error on price or not you should still accommodate the customer to make the situation better or do something and replace for the customer for their frustration and Matt did not care and neither did corporate. I never shop at Staples nor will I ever because I can get way better customer service and way cheaper prices on eBay and Amazon for my office needs. This place is not worth it.
More Business Info
- Hours
- Regular Hours
Monday - Friday: 8:00am-9:00pm; Saturday: 9:00am-9:00pm; Sunday: 10:00am-6:00pm
- Extra Phones
Fax: 248-651-6710
TollFree: 800-782-7537
- Brands
- Staples, Lexmark, Epson, Kodak, Brother, Compaq, Canon, HP, Samsung, Ricoh, Sharp, Savin, Toshiba, Unisys, Konica Minolta, Lanier, Dell, Monroe
- Payment method
- amex, discover, master card, visa
- Location
- Hamlin Square
- Neighborhood
- Rochester
- Other Link
- Categories
- Office Equipment & Supplies, Autographic Registers & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Copying & Duplicating Service, Office Furniture & Equipment, Printing Services
- Other Information
Specialties: Computers, Printer Ink, Toner, Office Supplies, TSA Precheck, Passport Photos, Printers, Back to School, Office Furniture