All-Star Basements

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Rob Dunham, Owner of All-Star Basements, that performed work in my home specified under a design draw-up and pricing estimate from his previous employer, American Waterworks sump-pump company, as if they were executing the project. He never disclosed he was no longer with American Waterworks and that I would not be getting the product and services previously drawn up.He had me believe he was still employed with American Waterworks and that I was entering the contractual agreement previously drawn up by American Waterworks that detailed this company’s product and services that I wanted. He did NOT obtain a permit to perform the work in my basement and now will not return my calls to fix the broken siding on my house caused by his crew and I have an unsightly exit hose on my house which would have been underground drainage had the RIGHT company done the work. I was definitely taken advantage of. I wouldn't wish this on anyone else.I see these other reviews talk about inspections, not only was an inspector never sent to look at the work but they did not take pictures of the project to supply to an inspector afterwards.

From the office staff taking my call, to the friendly, honest and helpful inspector, to the guys that came to do the work and cleaned up great- it was a wonderful experience to work with the team at All-Star Basements! They provided me with 3 options and their pricing was much better than my other two estimates for the same work~ Highly Recommend this company!

Great company to work with! From our initial inspection, we received 3 different options and wonderful explanations of each choice! We were also very pleased with the prices and scheduling options. The crew worked hard and were very clean, leaving our place better than they found it! We highly recommend All-Star Basements for any waterproofing problems!