We are a family business serving Western New York and Northern Pennsylvania and provide peace of mind to customers by improving water quality through filtration, installing generators to support backup electricity needs and installing medical grade air filtration systems to recirculate and improve air quality.

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Reviews

R
roger.klick.5

02/21/2013

Provided by YP.com

P
pyj2reid

11/26/2008

Provided by YP.com
System needs repair twice in the first year

We have a well with sulfur water and when we moved to this house at end of last year ('07), it was one of the first

things we wanted to solve. So we called around different companies and got some estimates.

We have never had to deal with this before so we didn't know what we were getting into.

These systems require a lot of maintenance and not only that but the guarantee that you pay for in a yearly basis only covers you for manufacturing issues. Which we did end up using only after 7 mos. using it.

A year later, we had to call them again because the water was not working properly. It turns out that there were some valves that weren't working that we need to replace frequently (in some cases every year) but that the technician who installed the system didn't mentioned.

So they send a technician to replace the valves, that we could have changed ourselves (but didn't know), and it probably took him 10 min or less. and we had to pay the $135 for the service not including the valves.

I have not been happy with this system at all and I would suggest if you are looking for water systems do your homework because this one it's a huge pain in the neck!

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 585-473-6950

TollFree: 800-836-2509

TollFree: 888-897-2576

Phone: 315-425-1433

Primary Phone: 716-625-3989

Phone: 585-473-6950

Primary Phone: 585-385-6612

Phone: 585-385-6611

Services/Products
Municipal Drinking Water Systems, Reverse Osmosis Systems, Well Drinking Water Systems, Whole-House Water Systems
Brands
Cummins/Pentair, Generac, HealthWay, Kohler, Navien, Pentair, RainSoft, Rinnai
Payment method
financing available
Associations
BBB,BCB
Categories
Water Softening & Conditioning Equipment & Service, Water Consultants, Water Coolers, Fountains & Filters, Water Filtration & Purification Equipment, Water Supply Systems, Water Treatment Equipment-Service & Supplies, Water Well Drilling & Pump Contractors
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