New Fong Kitchen

Write a Review585-865-8510

CLOSED NOW - Opens at 12:00pm

couple times i ordered from them i had decent food but the last time i ordered from them - i found a strip of metal in my egg roll when i called to complain the woman on the phone got smart and rude with me then hung up the phone. i called again this time to speak to the manager-i told him that i wanted a refund-he told me that he would not give me a refund-from that i never ordered from them again. their customer service is horrible.

The people who took the orders you really couldn't understand a word they said and not just that the service was terrible and the delivery boy was slow and stupid. Then I called back because they forgot half of my order and the person said they were on their way back too my house and after 35 minutes of waiting i called back too see if they were still coming and that's when the manager got on the phone and you could barley hear what he was saying all you could hear was loud screaming then he told me i didn't order what i did and the 1st person who took my order told me it was included while the manage argued with me the whole time saying that i didn't order that and he took 40$ after the bill was only 33.35 which the manager then corrected me telling me it was only 29.46 it was completely dis functional and they need too get their attitudes in line because the customer is always right and these people need too go back to where they came from because they were stupid nimrods never in my life will i order from that place again i will rather eat roadkill or get attacked by a bear and die a slow painful death than eat there food beware for stupidly loud banging and yelling and horrible service. I wouldn't have given it any star but i had too.

If I want a quick place for dinner with delivery in the area this is my go to place. There are other places that are great for a sit down meal but New Fong is consistent with the food and service.

For your typical take-out/delivery Chinese restaurant this one is solid. I've never had anything I didn't like and they are one of the fastest around. The Chicken and Black Bean sauce is excellent.