Ryan Plumbing & Heating

Write a Review585-232-2800

CLOSED NOW - Opens at 7:00am

Reliable great service, personable staff, promoters of community service. A worthwhile company to support.

This is the worse! They came to my home for an estimate, he "Don Howel" was there for 5 minutes tops no exaggeration. Said I would have the estimate later that day or tomorrow morning and I called next day at 12 pm and they said oh he is working on it now, he will get it to you by the end of business, still nothing. Each day after, received the run around and a bunch of excuses, example, oh sorry he is at a job, I will page him to call you, or he is underground today- I will page him to call you, he never called me and today the best, oh he is sick and is out. If their estimate takes as long as their work I want nothing to do with this company, and the receptionist are rude also! We called because we needed the work completed not for fun!

Find another plumber. Quality of work was good. Customer service, communication and cleanliness needs improvement.

I had a ton of problems with this plumber. They left a mess, I had to wait days for them to return my calls, they hold onto credit card information, and on top of everything they misquoted me by hundred of dollars. Also, after consulting with some co-workers that are in maintenance they also confirmed that Ryan is not a recommended vendor for residential or commercial jobs.