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Reviews

SW
Shelli W.

02/11/2022

Provided by YP.com

A fantastic experience! Hands down a “10”. I really can’t say enough about the entire experience I had with Paul and the Gem Lab in creating my custom ring. From start to finish Paul worked patiently, creating a wedding ring that was Absolutely perfect! He takes such pride in his business that his father and grandfather created. I couldn’t be more pleased and that’s a hard task to accomplish! I have a lot of jewelry and have purchased at a variety of places. I only wish I had found the gem lab years ago. Thank you for making the vision of my dream ring become true.

NB
Nick B.

12/17/2016

Provided by YP.com

I came here for an engagement ring for my fiance after my father told me to check them out. From the moment I walked into their store, I was greeted with respect, honesty and support. They not only answered my questions, but they also helped me understand the reasoning behind everything involved in the ring-making process. I worked with Paul, and he certainly knows his stuff. As it is a family-owned and operated business, I presume the rest of the staff are of the highest standard as well. Price may be on the higher end, but their quality is worth its weight in gold.

I have to say, The Gem Lab's expertise, hospitality and fairness are a breath of fresh air when making these life-time purchases. Thank-you.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
SunClosed
Extra Phones

Fax: 585-359-8932

TollFree: 888-356-4367

Phone: 585-861-8547

Services/Products
Large Selection Of Engagement Rings, Wedding Rings, and remounts. Rochester's Largest Jewelry Repair Facility Since 1958
Brands
diamonds
Payment method
discover, debit, all major credit cards
Categories
Jewelers, Jewelry Appraisers, Jewelry Buyers, Jewelry Designers, Jewelry Repairing
Other Information

Parking: Free

Wheelchair Accessible: Yes

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