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Reviews

SW
Shameka W.

01/31/2021

Provided by YP.com

They don’t do full service check when getting an oil change. Do not the a new service in the windows my oil pressure still saying 2 bar I won’t be coming back.

A
angel1caido

07/05/2012

Provided by YP.com
very profecional. customer ser...

very profecional. customer service exelent

V
vbearcub

06/27/2012

Provided by YP.com
Convenient. No appointment nec...

Convenient. No appointment necessary. Workers are friendly. No problems.

B
bikermick

01/19/2012

Provided by YP.com
Be very careful dealing with t...

Be very careful dealing with this business. I paid over $73 for a premium (synthetic) oil change and lube. Lube never happened. The fittings were never touched. $73 for an oil change! When I called to complain I was told I could bring my vehicle back in the next day and watch them grease it. Sure, if I wanted to take off work and trust a liar to work on my car again. The receipt said the "fittings were sealed". I've greased it many times in the six fittings it's always had. I would not go back there. I complained the the BBB and Cherry Road Lube Shop did not even respond to the complaint.

claimed iconBusiness Response06/27/2012

Bikermick, your grease fittings were already thuroughly greased according to my employees. Applying more grease to an already greased fitting adds no benefit to the bearing. I apologize for the inconvenience in rescheduling to look at your grease fittings, but we did attempt to accomodate you by supplying you a time to come see us again free of charge. If you had discussed the issue with us face to face rather than be upset about it, I am confident that we could have come to an agreement that would have been beneficial to us both. The phone line can sometimes be overlooked if it rings in the middle of us servicing other customers vehicles, so I also apologize for not answering the phone. If I could have the model of your vehicle, I would gladly grease your fittings for free if you would like to stop by. I thank you for your complaints, as it will lead to more informed, professional, and effective service for you and our customers.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
SunClosed
Extra Phones

Fax: 803-327-5517

AKA

Express Car Wash & Cherry Road Lube Shop

Categories
Car Wash, Auto Oil & Lube, Auto Repair & Service
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