Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

AG
Anthony G.

05/10/2016

Provided by YP.com

A Sales Associate helped me find just the right Mother's Day for my wife. This boutique is always super busy, but extremely well-run. I was in/out quickly with flowers and a nicely wrapped gift. Kip and his Team do an excellent job providing a comfortable, yet elegant atmosphere. If you're in Rockford, Illinois and are looking for a unique shopping experience...I highly recommend Crimson Ridge.

06/28/2014

Awesome shopping

I have to shop at Crimson Ridge each time I come home to Rockford. All staff have been helpful and friendly, especially with Pandora and jewelry, my favorites.

11/23/2013

Good Service every time so far

I have shopped here several times and they have always been helpful & courteous. The owner often spends a lot of time chatting with me while they beautifully wrap my purchase. As far as the person who complained about not being able to return a purse after the time limit, when your Mom ships you a gift, tell her you love it, even if you'd prefer long handles rather than short. How sad.

BB
Berzerker B.

11/20/2013

Provided by YP.com

They offer free wrapping on purchases but recently was given a hard time and wanted to charge 5 dollars to wrap each item. The owner said since I purchased the items on sale price I didn't receive free gift wrapping. Not good for business

12/08/2012

Never Disappointed

Use Crimson Ridge for flowers all the time. Have always been very happy with merchandise and service.

12/03/2012

Wonderful

I've been treated like gold when I've been in there....not only by the workers but the owner as well. And believe me, I do not look like I have money. Usually in sweats when I'm out and about.

10/05/2012

CRY

Cry like a beeeotch.. maybe you are the problem. I've been doing biz with Kip and his staff for years.... Maybe you are the one profiling.... looking for another hand out...

05/07/2012

horrible

the workers and owners of this store are absolutely rude. they have racial profiled many of my family members and treated them as if they were unwanted in the store. i will never shop there again.

12/05/2011

pandora customer service

A friend of mine purchased Pandora bracelet after the loss of my infant son. I was a memorial bracelet that didnt last a year before the clasp broke. I brought it in to Crimson Ridge to have it returned and receieve a new one. HAHAHAHA im still waiting its been over a year. The lady at the Pandora desk either has a chip on her shoulder because i dont have the Crimson Ridge LOOK! Whatever i will never again step foot in that judemental shop. She always brushes me off by saying ill check on it and call u. a year and ahalf later, im still waiting on the phone call. Will tell all my friend, family and co workers how unhappy i am. BAHHHHHH HumBUGGGGGGG

11/12/2011

WORST SERVICE IN ROCKFORD-FROM A (FORMERLY) DEDICATED CUSTOMER

THINK TWICE about purchasing anything from this store. My mother has been a regular shopper at the store, my father shops there for my mother's gifts, and when I am home visiting, I have purchased many items there. Most recently, my mother bought a Longchamps bag for me and sent it to me out of state. I preferred a bag with long handles and mailed it back. She recently sought an exchange--the second purse would have cost her additional money--but because the initial purchase was more than 30 days ago, they refused. She DID have the receipt, she explained this was something that she didn't have access to return, but the clerks (and owner, who was called) were unwilling to exchange it. I hope everyone will BOYCOTT THIS STORE. If you are looking for holiday presents--particularly purses that someone might want to exchange for another style, look online. There is nothing there that can't be found online, and with far better service. You won't find a personal touch there!

04/03/2011

A Shopping Experience like no other!!!!!

A freind who used to live by Crimson Ridge took us there to shop yesterday. Our experience was so awesome and overwhelming I cannot begin to describe it. We came home with many treasures, plus many new friends, their salespeople were very helpful, not to mention the awesome job Chris did wrapping a present for my friend. Can't wait to share the store with more of our friends from Geneseo!!!

03/28/2011

Wonderful Experience

Yesterday I bought several items. Part of my purchase was for a present. They made the presentation look better than the gift. The time given to detail was amazing.I also bought an item that needed to be delivered. It was delivered today--on time and placed exctly where I wanted it.Read some of the other reviews and find them interesting. I go shopping in an old sweatshirt and sneakers. Sometimes I look more like a homeless person. I do this because its comfortable AND because I can get a sense of the dynamics of the store. I was attired in my usual sweatshirt yesterday....and I was not treated any differently than any one else. This was BEFORE I made my purchase.I love this store!!!!!!

12/10/2010

Fun to shop and browse

I love to shop Crimson Ridge! When you first walk in, the store smells wonderful with all the soaps, lotions and candles. I've found many gifts for my "hard to buy for" friends and family. Plus they do the most beautiful gift wrapping included in your purchase.

11/23/2010

Overbearing sales people

I will never go there again.A friend and I went there just for girls "day out". We were followed around by the vultures they call sales people as if we were theives or something. We were asked if they could help us almost once a minute. What was supposed to be a fun day shopping ended up with us leaving the store , never to return....Too bad for them we had lots of money to spend...and spent it elsewhere.

12/30/2009

great store/great merchandise/great people!!!

I just discovered this wonderful store last month - it is now my favorite place to shop for gifts! Fanstastic selections, great merchandise and layout, and the people are so kind and gracious! You really must check it out!! I love this store!

10/01/2009

owner is a prick

store sells nice jewelry and other gifts but the owner is a real prick!

05/11/2009

Just plain Fun!!

I love this shop. It has all the fun things to shop for, purses upon purses, jewlery, garden decorations and flowers and candles and scarves and more. Super fun!!

04/24/2009

Best Gift Shop in Northern Illinois!!!

Love, love this gift shop - it is awesome! Customer service and gift selection is unparalleled in all of Northern Illinois. From floral to jewelry to garden ornaments, you must visit this amazing gift shop. In addition to great service and gift selection, the gift wrapping is exceptional.

YPMobile User

04/16/2009

ms,nan

Awesome store for candies, jewelry, and lots of other goodies. Best store in Rockford!

03/13/2009

Great!!!!!

Iam getting married and the owner was a great help to us an the employees there are great BEST STORE in Rockford for great quality an great prices. Thanks so much!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Fax: 815-399-6200

Payment method
discover, visa, amex, mastercard
AKA

Crimson Ridge Florist

Category
Florists
Suggest an Edit