Gustafson's Furniture and Mattress

Write a Review815-636-8608

Very helpful! Knowledgeable! Kim was great!

Our sales associate, Sheila, was very helpful & made our experience very enjoyable. Thank you.

Laura is very pleasant and knowledgeable. We like to buy local, and thank you for sharing the birthday cake!

Great service. Great Prices. It was a no pressure environment! We loved the staff. We will be back!

Good deals, great staff! Jim is very pleasant & knowledgeable!

Everyone is very helpful and very nice. Thank you for being so helpful. If I ever need a mattress again, I will come back here.

It was my first time buying furniture. Everything I have are hand me downs, so it was very exciting to pick everything out! I am also special ordering "made in USA" sectional (desired style, shape and color, so excited)!! Great service!

Spent a few hours at a different store and was "scared" away by the salesperson. Loved Miranda- great personality and knowledgeable- spent all of our money here!! :)

The staff was great at helping me find a twin mattress which I bought today. It was even on sale! Thank you all.

I love Gustafson's Furniture. We always find what we want here! The customer service is great every time we have come in. Thank you.

I had a great experience and I will be a return customer. Miranda is a great sales person. Thank you.

This place is very ethical and has a no pressure environment. I use to compare mattress salesmen to car salesmen but will no longer do that after my experience with this place.

Sheila Anderson is my decorator and has great ideas! She listens to what I need and works with my style. Very talented!

Miranda was very patient and very enjoyable. Great sales consultant.

Great salesperson! Very helpful and knowledgeable. Thank you for all the much needed assistance.

I had a great experience up in till it came time to have my mattress delivered then it went downhill. The first available date to deliver it was two weeks after my purchase. Unfortunately I had to cancel due to an emergency then I was told I have to wait anther 2 weeks. I'm sorry but that's unacceptable when the mattress is just sitting at the store. I was told that I could do express delivery for $179.. I was told there's a shortage of driver's then perhaps the owner's should address the problem. I have to wait 6 weeks for my furniture to come in and I'm scared to see how long I'll have to wait to have that delivered. John was GREAT and very patient helping me to find just the right furniture so it's not the fault of the sales people.

John was great to work with. I bought my teenage son a bed here. John had great response. He was very helpful and knowledgeable with the products.

We have had such a great experience here at Gustafon’s! We have been all over Rockford looking for furniture for our house and couldn’t find what we were looking for, and then we came here and found a beautiful couch. The dining room table and chairs and bedroom sets! Thanks so much to our wonderful sales woman!

You can’t compare the quality of service all departments have been friendly courteous and professional I will continue to come back!

Very friendly and helpful! Kim was an amazing help- as she was when I came in last year to buy my son’s bed too!