Three generations ago, Martin Gustafson founded Gustafson's Furniture and Mattress in a small shop on 7th Street in Rockford, Illinois. When the store opened on Feb. 14, 1928, they also sold vacuums, small appliances, Maytag washers and dryers, and furniture door to door.
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Reviews

J
johntheartist88

10/18/2012

Provided by YP.com
Very helpful! Knowledgeable! K...

Very helpful! Knowledgeable! Kim was great!

R
ronnir97

09/28/2012

Provided by YP.com
Our sales associate, Sheila, w...

Our sales associate, Sheila, was very helpful & made our experience very enjoyable. Thank you.

LY
Lindsey Y.

08/21/2014

Provided by YP.com

Laura is very pleasant and knowledgeable. We like to buy local, and thank you for sharing the birthday cake!

A
amarii568

02/10/2014

Provided by YP.com

Great service. Great Prices. It was a no pressure environment! We loved the staff. We will be back!

L
laryy725

10/24/2012

Provided by YP.com
Good deals, great staff! Jim i...

Good deals, great staff! Jim is very pleasant & knowledgeable!

MY
Marty Y.

09/12/2014

Provided by YP.com

Everyone is very helpful and very nice. Thank you for being so helpful. If I ever need a mattress again, I will come back here.

S
scott767

06/10/2013

Provided by YP.com

It was my first time buying furniture. Everything I have are hand me downs, so it was very exciting to pick everything out! I am also special ordering "made in USA" sectional (desired style, shape and color, so excited)!! Great service!

T
tracyt54

03/28/2013

Provided by YP.com

Spent a few hours at a different store and was "scared" away by the salesperson. Loved Miranda- great personality and knowledgeable- spent all of our money here!! :)

E
ericc693

04/01/2014

Provided by YP.com

The staff was great at helping me find a twin mattress which I bought today. It was even on sale! Thank you all.

AE
Abbie E.

06/11/2014

Provided by YP.com

I love Gustafson's Furniture. We always find what we want here! The customer service is great every time we have come in. Thank you.

7
78happy78

06/14/2013

Provided by YP.com

I had a great experience and I will be a return customer. Miranda is a great sales person. Thank you.

B
basketballboy5464

04/26/2012

Provided by YP.com
This place is very ethical and...

This place is very ethical and has a no pressure environment. I use to compare mattress salesmen to car salesmen but will no longer do that after my experience with this place.

A
alecc620

09/20/2012

Provided by YP.com
Sheila Anderson is my decorato...

Sheila Anderson is my decorator and has great ideas! She listens to what I need and works with my style. Very talented!

F
fdsfv8

12/19/2012

Provided by YP.com
Miranda was very patient and v...

Miranda was very patient and very enjoyable. Great sales consultant.

A
asherr596

01/14/2013

Provided by YP.com

Great salesperson! Very helpful and knowledgeable. Thank you for all the much needed assistance.

DB
Debbie B.

03/16/2016

Provided by YP.com

I had a great experience up in till it came time to have my mattress delivered then it went downhill. The first available date to deliver it was two weeks after my purchase. Unfortunately I had to cancel due to an emergency then I was told I have to wait anther 2 weeks. I'm sorry but that's unacceptable when the mattress is just sitting at the store. I was told that I could do express delivery for $179.. I was told there's a shortage of driver's then perhaps the owner's should address the problem. I have to wait 6 weeks for my furniture to come in and I'm scared to see how long I'll have to wait to have that delivered. John was GREAT and very patient helping me to find just the right furniture so it's not the fault of the sales people.

JT
Jackk T.

11/17/2014

Provided by YP.com

John was great to work with. I bought my teenage son a bed here. John had great response. He was very helpful and knowledgeable with the products.

EL
Elmer L.

11/12/2014

Provided by YP.com

We have had such a great experience here at Gustafon’s! We have been all over Rockford looking for furniture for our house and couldn’t find what we were looking for, and then we came here and found a beautiful couch. The dining room table and chairs and bedroom sets! Thanks so much to our wonderful sales woman!

RD
Richard D.

11/04/2014

Provided by YP.com

You can’t compare the quality of service all departments have been friendly courteous and professional I will continue to come back!

SN
Susann N.

10/31/2014

Provided by YP.com

Very friendly and helpful! Kim was an amazing help- as she was when I came in last year to buy my son’s bed too!

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular HoursPickup HoursMonday 10:00 AM - 6:30 PMTuesday 10:00 AM - 6:30 PMWednesday 10:00 AM - 6:30 PMThursday 10:00 AM - 6:30 PMFriday 10:00 AM - 6:30 PMSaturday 10:00 AM - 6:30 PMSunday 11:00 AM - 4:30 PM
Brands
bassett
Neighborhood
Northwest
Categories
Mattresses, Bedding, Beds & Bedroom Sets, Furniture Stores, Home Furnishings, Linens
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