Marden Tire & Auto Service

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My truck is 21 years old and Mardens has helped me keep it running at a reasonable rate. Highly Recommended. Taking cars here since 1986, where my grandpa (Bob Grindle) always took his cadillacs way back in the 70's. Never had any problems.

Here is my review of Marden Tire and Auto.

I came in to get a leaking tire patched up on 12/19/16. They took my car and put the patch on, the did quick work and it was reasonably priced. I was very happy at first.

However, later in the day, I hear a thump sound coming from that same wheel (left rear) and don't think too much of it. Well I get home and clear out the snow buildup thinking that would solve it.

Nope, sound continued.

Fast forward to Tuesday (12/20/16) night and after work I head onto the highway traveling 70. The sound still continued.

Now to the present, 12/21/16 and the thump is still there, so after I get home from work, I check my lug nuts.

3 OF THE 5 LUG NUTS WERE ABLE TO LOOSEN BY HAND. Only 2 lug nuts were holding my wheel to my car and I was traveling at HIGHWAY SPEEDS! My wheel could've fallen off and I would've been seriously hurt maybe dead.

So today (12/22/16), after making my ridiculous discovery, I take it back to them and demand to speak to the boss. The boss apologized and retightened my wheel. He claims that never happens and shouldn't have happened.

So I wait for the tech who worked on my car, LUKE. He claims he torqued my wheel to 100, all 5 of them. WELL HOW COULD 3 OF THE LUGS LOOSEN BY HAND!?

I wouldn't recommend this place if you care about being safe and not having your wheels falling off. I'll never return and I'll make sure to tell everyone I know and all my customers about you guys.

Beware we were told a long lists of repairs needed, with a steep price. We took our car to another shop we only need 2 of the 5 things that Marden had said we needed, got those 2 items fixed and a tune up for 400 less than Marden wanted for original problem.