Allstars School of Driving

Write a Review916-415-8117

CLOSED NOW - Closed

Phenomenal business. Above and beyond accommodating. We have used them for two of our children. ⭐️⭐️⭐️⭐️⭐️

Loved this driving school. Their follow up was excellent and they reported my results to DMV right away.

I have to disagree with both of these other reviews. My daughter and myself have had a wonderful experience using Allstars. From the first time we called to enroll, to every time we called to schedule an appointment, the girls in the office were very nice and easy to talk to. We also had to pay the $60.00 for a missed appointment when my daughter had a soccor tournament on a Saturday that we had forgotten that we had a driving lesson, but even this did not put a bad taste in my mouth. Jennifer in the office explained that they have to give their drivers 24 hours notice because otherwise they have to pay them either way. I understood that because my husband runs his own business as well, especially in this economy when times are so tough. I made my daughter pay the fee herself so that she was responsible for the consequence of missing an appointment. Do i think the $60.00 Cash fee is high? Yes, but at the same time i understand why it's in place. My daughter passed her Drivers License test on the first time in Roseville and we have Allstars to thank for that. We have referred all of my daughters friends and will continue to refer everyone we know.

I had an unfortunate experience with this Co. I had used this school for my eldest and everything went fine. So I used them again for my next child in line. We were nearing our last driving session. However, my son had to take off out of town VERY last minute. So when I called AS to resched his appt., I was taken aback by the response I got - right off the bat. The "young" female spoke to me in a demeaning and disrespectful manner (something I was not prepared for at all). She said, "A) I don't know if we can reschedule you for another date before your DMV appt. (which by the way I hadn't even asked her to do as I was fully prepared to resched DMV) and B) you will get charged add'l money for not giving us 24 hr notice..this is a strict policy of ours and our drivers still need to get paid!". She went on to repeat the ABC's a second time. Her tone was one of annoyance and aggravation from the moment the conversation started. I thought I was in high school all over again by being reprimanded. Only, I am not in High School, have (4) children, spent most of my life in the work force, and have spent a few hundred dollars with this school already (and intended to do the same with the other kids). Feeling that I was being treated pretty rudely, I asked to speak to the Mgr.



Well, I see the employee was taught well. The owner merely repeated the "policy" and said "you have to understand this is a business". Apparently this business has forgotten a crucial part of how to "stay" in business - customers keep your business "IN business". Second, the only concern she had was to make it clear to me that I would be charged extra. Never asked me WHY I had to resched. There wasn't any interest in trying to work anything out with me. In her own words, "the fact that I'd already had 2 kids go to her business meant that I should know the policy by now". Again, what is with the rude cold approach? I do apologize that I am somewhat busy being a mom of four, helping my elderly mother at Dr's appt, and etc. etc. that I didn't make sure that the "POLICY" was at the forefront of my mind. Silly me, I thought since I had been a customer a couple times (and would have a couple times more) that that was a good thing. And does word of mouth matter anymore? Because, it would have been instinct for me to refer my friends with teens over to this school - before this. I believe I have already.



I believe if your policy is so rigid that there is no room to work with people, than your policy needs to be re-evaluated. Our world is too big and with too many business's offering the same service. We are all only human, and stuff comes up! To know that this business is so machine-like and unbendable is scary, and frankly, not worth the time.



In closing, my initial issue was not with the "additional" money they wanted to charge me. It was their handling of me from the moment the conversation started. The owner seemed to have little to no care of how her employee had handled the call to begin with. Had I been treated with some decency, I really don't think the extra charge would have been a deal breaker.



7/20/09 - spoke with Allstars today. I need a letter from them to show my son's completed (4) hrs in order for me to take my business elsewhere. I wish for my son to take his last lesson at another school that appreciates their customers. It will cost me a bit more, but worth it to me. However, Allstars won't give me the "required" document of COMPLETED hours until I pay them $60 more. For what ? I have paid $250 for (3) lessons and only used (2). So they still have my money for the 3rd and last lesson that I DID NOT reschedule. What is this all about trying to squeeze more money out of people for services not rendered ? Does anyone find this absurd ? They are literally holding a piece of paper hostage until I dish out more money to them.