Derrick Ha DDS

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I needed 4 my teeth to be extracted to put a partial denture. I call the office asking whether Dr. Ha can extract the teeth. His receptionist/nurse said "yes, of course". But when I came I spent 30 minutes in vain. She had problems to make X-ray (tried from the wrong side of my mouth, made several attempts). Then Dr. Ha said that I should come to another doctor. Waste of time, lack of professionalism. If he is unable to extract, the office should not invite such type of patients.

I went to this dentist because I am a member of The Dental Network owned by Care First Blue Choice. My wife made the appointment for both of us because she had to take off a day from work. She told me they did not ask what we were coming in for, but when we got there the receptionist did ask what we came in for. My wife said she needed two bond fillings which take about 3 to 4 minutes each and wanted a cleaning and check up while she was there. The receptionist never said anything, just showed her back to the chair. She than asked me what I needed done and I told her to replace the bond filing he put in last time which fell out after a few weeks and also asked for a cleaning and check up since I was there. She looked up to see when I had my last cleaning and said I was due for it. She showed me back to another chair before I spoke to or saw my wife. He replaced the one bond and I asked him to see if I needed anymore, which he said no, but I know I did. After he finished the one bond which was all of five minutes, he said I was done. I asked what about the cleaning or check up and he said to ask the receptionist. She than informed us the dentist said he will only do one procedure per visit. I called the office today and spoke to the receptionist and again she said this is his policy. I told her I was never told this or I would never have come in and changed dentists, which I did before I called. Under my insurance, if I had a cleaning, checkup, xrays and fillings on the same visit, it would be a total of $20.00. This I can see why he makes this policy. You have to take off work for each procedure and pay another $20.00 per visit, and per procedure. He only does implants on weekends because its much more money so he doesn't want to make them take off work and most all insurance wont pay for implants. Last time I was there alone, I asked the receptionist if she can fit my wife in on a weekend so she doesn't have to take off work and she said she will do it, but months later did not. I will dispute my credit card as I told them I will and write to the Dental Network. I spoke to other insurance companies he is a member with and even they think this is unethical. I cant say his work is good or bad except the bond he put on only lasted a few weeks and he still charged me to replace it.. The receptionist said I will not get a refund and services were rendered, but not what I was told or wanted. I would not recommend this scammer to anyone, I would not give him even one star but the system makes you give at least one.