Kids for the Future

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I started calling this clinic in April 2016 to have my son enrolled for the summer for his therapy. We are now at 7/19/16 3 WEEKS before school starts & my son is STILL not enrolled. I have called every week multiple times & left alot of messages & only received a call back from the director today. They say the process is taking so long b/c they were waiting on medicaid information which is a lie (they had this info well before school was out) they now claim we are waiting on the Dr to signoff on the orders which is also lie ( i have called & spoke to the nurse & the Dr & confirmed that these orders have been sitting at their facility signed waiting for pickup. As a result my son who needed therapy has now had to go the entire summer without getting any. The director who only called me back today said "clearly you are unhappy with our clinic, we can refer you to someone else" Alot of good that does with 3weeks until school starts. They are incredibly unprofessional & disorganized.

I have never in my life left a bad review but I cant hold back on this one. My son has Down Syndrome and I started calling this clinic in April 2016 to have my son enrolled for the summer for his needed therapies. We are now at 7/19/16 THREE WEEKS before school starts and my son is STILL not enrolled. I have called every week multiple times since April with very little help from the staff. I have left DOZENS of messages for the Director who only returned my call today for the first time saying that I refused to leave my contact information which is a lie (and even if i hadnt she should have had it from the other 40 messages i have left) They claim the process is taking so long because they were waiting on my kids dad to give them medicaid information which is a lie (they had this information well before school was out) they now claim we are waiting on the Dr to sign off on the orders which is also a lie ( i have called and spoke to the nurse and the Dr and confirmed that these orders have been sitting at their facility signed waiting for kids for the future to pickup. It is absolutely ridiculous for this process to take this long. As a result my son who needed therapy has now had to go the entire summer without getting any. The director who again (just called me back today for the first time says "clearly you are unhappy with our clinic, we can refer you to someone else" Alot of good that does with three weeks until school starts. I will post this review on every singe site that i can and make sure to reach out to every person i know who gets therapy for their child to let them know how incredibly unprofessional and disorganized this facility is. I would also like information of someone above the director to speak with (all five people that i have spoke to refuse to give me this information.)