Metro by T-Mobile
Write a Review
2010 W Walnut St, Rogers, AR 72756
2010 W Walnut St, Rogers, AR 72756
WebsiteReviews
03/22/2016
Provided by YP.comThe worst "Customer Service" I have ever encountered. My wife and I moved from another carrier to Metro PCS at the Rogers Walnut location. Within 2 hours of leaving the store, the brand new htc phone we purchased began crashing and after several restarts would not power on any further. We returned it the next day and they told us it would take a week to receive a new one and that they would not credit the account for the days service paid with out service received. They then called the fallowing day to inform us that they have now discovered a dent on the phone (which was not there when we returned it, and even the representative present did not mention or see any damages) and because of this dent we will have to pay the full price of the phone! Metro PCS is a franchise apparently, and the corporation takes no responsibility for each, or any, owner/operator's Customer Service.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Phone: 479-899-6610
- Payment method
- amex, company card, debit, discover, master card, visa
- AKA
Metro PCS
- Other Links
https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-rogers-ar-10207454
- Categories
- Wireless Communication, Cellular Telephone Equipment & Supplies, Cellular Telephone Service, Communications Services