M W Morss Roofing

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Hi Jerry, I read your review about our company. I apologize if you felt you were treated rudely- great customer rapport is something we pride ourselves in and is one of the main reasons we have been in business for over 44 years. I don't know what you were asking for exactly in the conversations you referenced, but we're a commercial roofing company only and don't perform residential roofing. We don't give quotes over the phone because quoting a new roof installation requires an on site evaluation. We cannot guess as to what condition your current roof is in and if your roof is in need of a re-roof or complete tear off. There are so many factors to consider when quoting a roof such as condition of decking, insulation, # of roofs, etc. I don't know you who spoke with or why it wasn't explained to you the reasons we cannot quote over the phone in a manner you felt was respectful, but I do apologize on behalf of our company and hope you found the information you were seeking.

absolutely the rudest people i have ever dealt with, was hung up on twice, wouldn't even give me a rough quote. the guy I talked to couldn't seem less interested in helping anyone. suprised they are still in business

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