RJH Limo
Ronkonkoma, NY 11779
Reviews
07/01/2015
Provided by YP.comWarning! AVOID AT ALL COSTS!
I purchases a groupon for this "business" as I had a trip to Reno and needed a ride home upon coming back.
I booked a reservation with the extremely rude Bob via email (after being told to do so after our phone call). It took about a week for him to get back to me through email (after I emailed him multiple times to confirm my reservation). He said that he indeed did send a confirmation of my reservation already (I had checked all inboxes an spam boxes, I received nothing) and minutes after his response, I received a confirmation of my pick up reservation. (clearly he did not send it in the first place).
I figured all was okay and I was ready to be picked up at the airport, but I guess I was wrong. My flight arrived into LaGuardia and I get an email alert saying that my reservation was cancelled due to nonpayment from groupon. Firstly, the fact that he would email me, cancelling my reservation, instead of giving me a call goes to show how terrible of a business this truly is. Had he asked if I wanted to pay full price and take up the matter with Groupon itself, I would have been happy to do so. Instead, I was left stranded at the airport for 3 hours trying to find another ride home.
The controversy of them not receiving payment should not result in cancelling my reservation, as I had already paid for the groupon voucher. Bob should have taken this up with them.
Please avoid this "company" at all costs and go with someone else!
06/05/2015
Provided by YP.comDO NOT DO BUSINESS WITH THESE PEOPLE! I should have read these reviews before I bought a groupon. The owner Bob is the worst! I was supposed to be picked up at JFK, when I got there had a text message that Bob had a family emergency and I should call Dial 7, and pay them and Bob would reimburse me! I had already paid for the service and should have been only paying for tip and tolls. I had no other choice than to pay it, or be stuck at JFK, I emailed Bob numerous times and he kept saying he would mail me a money order, never received. I was issued a refund from groupon, but that did not cover the cost.