Friendly Ford

Write a Review630-924-8686

CLOSED NOW - Opens at 7:00am

BAD EXPERIENCE ALL THE WAY AROUND SALES FINANCE AND SERVICE DEPT NO ONE KNOWS WHAT THERE DOING...

Firstly, my car is an older one but for now, it's all I have. After an emergency no start this past Monday, I elected to have it towed in to Friendly Ford for diagnosis. For whatever reason, a possible loose wire perhaps, my car started with no problems the next day they told me. OK, fair enough. They asked if they could keep it another day to monitor it, I said sure. End result: They couldn't find anything more wrong. But here is my complaint: The technician left 2(dusty)under dash/steering column panels on my passenger seat and bolts laying loose on the drivers floor. Also, they failed to close the hood all the way.Again, my car isn't a new one by far nor did I buy it from them but, after handing it back to me unfinished doesn't speak well for the dealer.I sure wouldn't recommend this dealer to anybody.

Firstly, my car is an older one but for now, it's all I have. After an emergency no start this past Monday, I elected to have it towed in to Friendly Ford for diagnosis. For whatever reason, a possible loose wire perhaps, my car started with no problems the next day they told me. OK, fair enough. They asked if they could keep it another day to monitor it, I said sure. End result: They couldn't find anything more wrong. But here is my complaint: The technician left 2(dusty)under dash/steering column panels on my passenger seat and bolts laying loose on the drivers floor. Also, they failed to close the hood all the way.Again, my car isn't a new one by far nor did I buy it from them but, after handing it back to me unfinished doesn't speak well for the dealer.I sure wouldn't recommend this dealer to anybody.However, this is Just picked up my car. Technician failed to put the under dash/steering column panels back in place where they belong.

CAN NOT TRUST THE SERVICE MANAGER OR SERVICE WRITER THERE WORD IS NOT GOOD