Future Ford Lincoln of Roseville
650 Automall Dr, Roseville, CA 95661
Reviews
11/08/2018
Provided by YP.comALL BUYERS BEWARE OF ANY PURCHASE YOU MAKE AT FUTURE FORD OR ROSEVILLE.
This dealership will lie to you after they have completed the of a vehicle to you. We purchased a used Ford F150 FX4 from this dealership June 27, 2018. It was guaranteed to us that this vehicle was in perfect working condition and that all components had be checked out and working properly. This is not the case not only do they not completely check out their vehicles (as when I called and talked to a manager it was stated that only certified vehicles get completely worked over) but was told the only thing that was done was to check for leaks and an oil change. This is an issue as one week after we had the vehicle this started failing. These involve an electrical short that cause the vehicle to unexpectedly die (which almost cause us to get hit by an 18 wheeler), an air conditioner that has not worked correctly from day 1 and now blows cold air out one side and hot air out the other, a seat heated that has not worked since day 1, a leak that they say isn’t there but miraculously there are water stains, other electronic controls that have not worked properly. What is even more abdominal is the way their management team treats its customers. Mr. Bill Walsh, general manager and supposedly part owner of Future Ford needs to go back to school for customer service. Not only did he insult me and my wife over our financial situations, but also lies when saying they will fix all issues listed above and then wants to present you with an estimate and invoice for the repairs.
If you want to be belittled and insulted by an unprofessional management group than by all means go to Future Ford for your purchase. Otherwise, there are many other Ford dealerships in the Sacramento area that will appreciate their customers, not mislead and lie to them and keep to their word unlike Mr. Walsh who hides behind a phone and wont even deal with a customer face to face.
11/29/2010
Provided by YP.comI was so upset that my son totaled my Subaru, it was my favorite car and I didn’t know what I would do without Greg at this point I don’t care what I car I drive as long as I can afford it. Greg offered me a brand new Fusion and less than the MSRP, right in my price range! I never thought car buying could be so easy, I recommended Future Ford to all of my friends and family and to anyone else who’s looking for a good deal.
01/31/2011
Provided by YP.comBuying a car has always been a drag, but not this time! I’m very happy with Future Ford of Roseville any issue I had, they were real quick to solve it. I bought a new F150, and there was a dent on the side I noticed when I got home. I called the salesman, Rick and he didn’t even question me about it, he simply apologized and asked if I could bring it in to repair the dent or if they wanted me to have them pick it up at my work and drop it off before I get off. How can you beat that kind of service? I didn’t even know such kindness exsisted amongst the car salesmen! I will for sure come back for my next car.
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11/11/2016
Provided by YPmobileBought a car here recently and had a fantastic experience. Everyone was very attentive and helped the process go smoothly. We had planned to be there all day and we're surprised when we had time after for dinner!
10/27/2016
Provided by YPmobileThe car buying experience was awesome! They even went out and bought us a pizza ! We had hungry kids with us. All the people were very friendly.
04/04/2016
Provided by YP.comgreat deals friendly staff . thanks for the help with my new used car im so happy with it and i was only there for 12 hours
03/17/2016
Provided by YP.comI went in to the service dept. to have a warranty item fixed. Not only did they fix my problem, they also gave me a new battery because it failed it's test and was still under the warranty too! They finished within the original time they quoted me and was very friendly. I highly recommend this service dept. !
03/12/2016
Provided by YP.comI was great, every one was friendly, my car was ready when promised and they gave me a free car wash.
02/16/2016
Provided by YP.comAbove and beyond!
No pressure sales with Bruce Niederberger. Prices and features substantially better than anything in my local city.
Premier customer support on the Service side. Regular feedback and updates. Willingness to make it right for the customer.
02/06/2016
Provided by YP.comWe had a terrific auto buying experience with RJ @ Future Ford! If you need new wheels, go see RJ! ����
02/05/2016
Provided by YP.comI have had my Ford serviced here many times. They are pretty good to work with as dealerships go. The service writers are all great and fair. Of course, no one wants to pay dealership prices but they do really good work...and warranty repairs are free so you can't complain about that. Regular service is a decent price too, but definitely make an appointment. I have used the shuttle service many times and their driver is a good guy!
01/24/2016
Provided by YP.comI've went there a couple different times to purchase a vehicle and both times, I've ended up wasting A LOT of time due to the inexperienced sales staff. In my most recent experience, I made an offer on a vehicle and the sales manager came back with a price higher than what the sales rep had quoted. Sales staff and management are extremely inconsistent and nobody assumes any responsibility. I would NEVER purchase a vehicle from this dealership!
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01/21/2016
Provided by YP.comI bought my Ford Edge almost 3 years ago. I still love it! I have had to take it in for some interior cleaning and maintenance recently and that staff is amazing. They are quick , precise and super friendly. I never had a problem with them. Great service.
01/10/2016
Provided by YP.comGreat service and Great deal. It took a month to find the right ford explore. Its was worth waiting for it. Surprise for my wife she love it..
01/07/2016
Provided by YP.comI got great service and a great price from Don Hutchings at Future Ford in Roseville. I would confidently recommend him any of my friends and family. He was prompt, professional and honest. He even worked after hours on a holiday to help me out.
12/22/2015
Provided by YP.comBest service ever. I bought a 2015 Ford Taurus SEL on 12/20/ 2015. This is my fourth purchase from Future Ford and its predecessor Suburban Ford.
This was my favorite salesman, Bill O'Shinn. We made the deal on-line, and he delivered as agreed.
If the need arises, I plan to buy from this dealer ship again.
12/22/2015
Provided by YPmobileTony and Bill from Internet sales were awesome to deal with. I walked in looking for a vehicle for my stepson and ended up going back with the wife to look at the new Ford Fusion. I have never leased before and when I gave Tony a payment I wanted Bill his manager came out, and without any back and forth hassling you normally get, asked my if he got the car at that price would I buy it and I told him yes. I would highly recommend anybody who wants a Ford to go to Future Ford and ask for Tony Tamantini he was great!!
12/10/2015
Provided by YP.comI took my truck in to have it troubleshooted for the computer not monitoring correctly. I picked up my truck as i was given a $3000 estimate to replace parts that had NOTHING to do with why i brought the truck in. When I asked why the computer was not working, I was told they didn't know. The next day I found TWO obvious broken parts in the engine area. I contacted future ford and they said the service tech did not break them. If the obvious broken parts were pre-existing, why wouldn't they of been included in the estimate to repair??? Shady business future ford.
12/04/2015
Provided by YPmobileI had an amazing experience at Future Ford. Evan helped me find the perfect car that fit all of my needs and my budget perfectly. I couldn't be happier!
11/06/2015
Provided by YP.comSales staff very good and respectful of letting you look at the cars. Purchasing of car very easy. Bad part of this location is the service department. Very poor service and needed to return several times for the same issue.
More Business Info
Future Ford Roseville is your Sacramento Area Ford Dealer.We have a huge selection of New, Used & Certified Pre-Owned Cars, Trucks & SUVs
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 916-786-3673
- Services/Products
- Future Ford is a new and used car dealership.
- Brands
- Ford, Mercury
- Payment method
- financing available
- Neighborhood
- Lead Hill
- Other Link
- Categories
- New Car Dealers, New Truck Dealers