Healthy Impression Dental Group

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Hello, I see I'm not the only one having problems. I'm going to file a claim since she refusing to refund my money I was charged for 9 crowns and only got 5.if anyone else is having these problems please email me [email protected]

It i so horrible, she comes off as so nice, then when you ask her the why's she just refuses to answer. I trusted her, had not been to a dentist in a long time before that, she insisted that I get veneers, told me my teeth were breaking, finding out now my bone structure is very good... questioning how that came about. I tried to reach her for an emergency during christmas and apparently I did no such thing. I had to see my MD it was sooo bad. She is trying to make it look like their is no evidence of me having a emergency at all I believe. The specialist that saw me the Monday after Christmas told me I should have gone to the emergency room, my MD asked me why my Dentist was not addressing this issue and told me he was not a dentist. He looked at me and said I should have at least been directed to the ER. I explained that she is not helping me, not even a call. I trued to be nice about it, but that I was not going to go to her any longer because of that issue, she cant even make any effort to do something to at least treat me correctly. I will have to go through other channels, and boy am I. I can't even believe how stupid I was in trusting her at all now. I mean to at least acknowledge that you were seriously wrong and try to make it somewhat corrected, some effort. She is as horrible as every review that is here that is negative. I wrote a couple positives because she asked to while I liked her, and I felt sorry for her, so I thought I would try and help. Stupid, and more stupid.

I seriously called them, I had to call them on the Monday before Christmas and this was when Liz the front lady said do you really think she is going to help you Cindy. laughing. I am thinking to myself my god, I am in serious pain, my mouth had a baseball size swollen bump on it, and they were exactly, we wont help you. Go to your MD. I could not see him till the Friday after Christmas, I had to go for 5 days, in total pain, seriously infected, and they just ignored any pleas I made for help. They are so horrible I cannot believe she even has a license.

I went to this So-called dentist on11/20/2012 for a partial plate and was charged $2200.00.This plate was supposed to be Valplast(no metal) when I got this plate back around 3 months later it would not fit.Numerous visits later,it still did not fit.It was sent back to the lab for re-work.3 more months later it still did not fit.Numerous adjustments and grinds later Dr Freeman says that this plate will not work.So needless to say I had to settle for a cheaper metal base plate All in all after 10 months of waiting and retuning for adjustment after adjustment the new plate was in and it FIT ! Oh my god was it a dream? No it was a nightmare ! I asked for a partial refund because I had to settle for the cheaper plate.She wont even answer my emails and refused a refund over the phone.Next stop is small claims court and dental society and as well I am contacting the state of California dental board and filing a formal complaint for price gauging.This dentist is very in-experienced and caused multiple bruising on my cheeks and cut my gums in several occasions.I would not recommend this dentist to my very worst enemy .Please do not use this dentist under any circumstances.You have been warned !!!!!!!!!!I only left one star because I had to pick one.If I had a different choice she would have a negative 10 star. She is a fraud and a crook ! I have heard several complaints while waiting at the office about pricing differences as well.

Do not ever go here. Went here because they were open on Saturday. Please do not make the same mistake I made. This dentist is a fraud. I was told I needed to pay $1,200 for a crown. It was a dental emergency, so I did it....only to find out from my insurance that I should have paid NOTHING. Now, she is trying to dispute it and say that I knew my options and chose to go with the $1,200 lava crown....um NO, I would have been happy with porcelain that was fully covered by my insurance but she told me she didn't do porcelain and I had to get lava. What the heck is lava?? I just wanted my tooth fixed, now I have an empty pocket book an unprofessional, fraudulent dentist to blame.

So helpful. Everyone in this office is wonderful and they all go above and beyond to help me even the dentist. Got me in and got me out of pain. I really appreciate the personal attention. I was not just a number like the last dental office I was in.

THIS IS THE WORST DENTIST EVER!!! I have not been in the dentist for a while and Dr. Freeman treated me like a common criminal. She was lecturing me, which is fine but no one deserves to be treated so poorly. After my supposed deep cleaning which only lasted 3 minutes or so from all the plaque I have (why would it only last 3 minutes if I had so much plaque), she left the office without a word. The only thing I can think is she was mad I did not pay to have the work she suggested done. Why would a give someone my money who treated me like CRAP and I can honestly say I did not trust.



Also, they said my insurance would not pay to have my teeth polished within the same time I had a deep cleaning. So why was she so anxious / insistent to start all the other dental work that my insurance would pay half for? Was she lying, I will never know because I will never be back to that dentist again! I just wish I saw all of her bad reviews previously.



Also note, the staff seemed afraid of her, like she would fly off the handle. I am sure she has done it many times before. REALLY AWFUL DENTIST!!!

SO, I HAVE AN HMO INSURANCE AND MY INSURANCE HAS BEEN SENDING ME TO THESE GOD AWFUL CLINICS WHERE I'M HEARDED IN LIKE CATTLE AND I AM JUST A NUMBER. MOST OF THE DENTIST'S CANT SPEAK DECENT ENGLISH AND EVERYONE IS RUDE. FINALLY, FED UP WITH ALL OF IT AND I CALL MY INSURANCE ONCE AGAIN TO CHANGE DENTAL OFFICES AND I FIND DAVID SCOTT'S OFFICE, HEALTHY IMPRESSION. FROM THE SECOND I CALLED AND SPOKE TO A GAL ON THE PHONE I KNEW I HAD FOUND A NEW HOME. I WENT IN AND COULDN'T BELIEVE HOW COMFORTABLE I FELT. I WAS OFFERED SOMETHING TO DRINK THEY CAME OUT AND TALKED WITH ME IN THE WAITING ROOM, THE DENTIST'S CHAIRSIDE MANNER WAS GREAT. I TALKED AND LAUGHED THROUGH MY WHOLE APPOINTMENT. I FEEL LIKE I MADE SOME FRIENDS AND AM LOOKING FORWARD TO MY NEXT APPOINTMENT. CRAZY ISN'T IT? I'VE NEVER GONE ONLINE AND RATED A BUSINESS BEFORE, BUT THIS TIME I FELT THE NEED TO GET THE WORD OUT THERE. ALL HMO DENTIST'S ARE NOT CROOKS! AND DENTIST APPOINTMENTS CAN BE ALOT OF FUN!



CHARLES